UPS opens 40,000 drop boxes to UPS Authorized Return Service packages

UPS is now accepting UPS Ground Authorized Return Service packages and other ground return services at its 40,000 drop box locations. Previously, customers would have to drop return packages at a UPS facility or hand it to a UPS driver. “In essence we’ve opened up our channels by 40,000 locations,” a spokesman says.

There are no extra charges for the retailer or customer.

“It’s a strong competitive edge for us, it enhances our value to catalogers and e-retailers out there because they can add that greater convenience for their customers, and just make it easier for them to do business,” he says.

Drop box ground packages must be labeled as a UPS returns package. These include Authorized Return Service, UPS Electronic Return Labels, UPS Returns on the Web, UPS Print Return Label and UPS Print and Return Label. The package dimensions cannot exceed 16x13x2 inches.