Unified Western Grocers Selects Triversity’s FraudWatch™ as Loss Prevention Solution
Web-based Loss Prevention solution helps grocers fight growing fraud problem
TORONTO, ON – Feb. 24, 2003 – Triversity Inc., a leader in customer-centric software and services for the retail industry, today announced that Unified Western Grocers has selected FraudWatch™ as its Loss Prevention solution. Unified, the largest retailer-owned wholesale grocery distributor in the western United States, will offer FraudWatch to its member base of independent grocers in California and the Pacific Northwest.
FraudWatch is designed to fight the growing problem of inventory shrinkage in grocery retailing, where grocers typically lose 1.8 percent of sales to shrinkage – much of which occurs at the point of sale (POS). Through T-logs (Transaction logs), FraudWatch monitors all POS keystrokes and is the only Web-based Loss Prevention solution that requires no software installation prior to use, since it is delivered via an ASP (Application Service Provider) model. FraudWatch offers users up-to-the-minute information anytime, from any location via an Internet browser.
“When Unified began searching for a Loss Prevention solution, we had several key requirements,” said Dan Murphy, Vice President of Retail Services for Unified Western Grocers. “We needed a user-friendly solution that required very little upfront investment in software along with fast implementation so our members could realize immediate benefits. FraudWatch was the only tool that met all our criteria. With its low cost and ease of use, FraudWatch is the perfect option for both single- and multi-store grocers.”
In a pilot project at nine stores, FraudWatch automatically generated reports and emailed them to Unified’s Loss Prevention specialists. “This eliminated having to review thousands of lines of information and allowed us to zero in on exceptions,” Murphy said. “With the specialized data mining capabilities of FraudWatch, we were not only able to identify the sources of POS-related shrinkage due to employee theft, but we were also able to key in on associates who were not complying with policies and procedures.”
“With FraudWatch, United Western Grocers can offer state-of-the-art Loss Prevention to its member companies for only pennies per register per day,” said David Thomas, President and CEO of Triversity Inc. “FraudWatch allows Unified’s members to maximize their profits by reducing inventory losses.”
About Unified Western Grocers
Unified Western Grocers, Inc. is a retailer-owned wholesale grocery distributor that supplies independent retailers throughout the Western United States. Unified and its subsidiaries, which generated approximately $2.8 billion in sales during Fiscal 2002, offer independent grocery retailers all the resources they need to compete in the supermarket industry. For more information on Unified Western Grocers, visit www.uwgrocers.com.
About Triversity Inc.
Triversity is a leading global provider of customer-centric solutions for the retail industry. By integrating market-leading Point-of-Sale/Point-of-Interaction (POS/POI), Loss Prevention and retail CRM solutions, Triversity provides retailers with the capability to offer a consistent shopping experience across all channels, all the time, and enables them to easily and effectively manage the customer lifecycle on a one-to-one basis. Triversity is a single source for retailers to extend existing traditional transaction processing to multiple points of interaction, including the Internet, kiosks and wireless devices.
Triversity’s retail solutions are installed in over 500 retailers in 32 countries, processing billions of transactions a year. Retailers using Triversity’s technology solutions include the U.S. Army and Air Force Exchange Service (AAFES), The Children’s Place, Discovery Channel, Dollar General, Hallmark, Pep Boys, Rite Aid, Staples – Business Depot, The Shoe Company, The Sports Authority, the TJX Companies, Wawa and Williams-Sonoma. Triversity is headquartered in Toronto, with a main U.S. office located in Philadelphia. Triversity Asia Pacific Ltd. is headquartered in Hong Kong. For more information, please visit http://www.triversity.com.
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For more information, contact:
Sydney Day
Director of Marketing, Triversity Inc.
(416) 791-7100 x 206
sday@triversity.com
Jeff Ketner
KetnerBarnes, Inc.
(512) 794-8876
jketner@ketnerbarnes.com
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