HARRIS INTERNET SERVICES LAUNCHES ONLINE COMMUNITY SOLUTIONS FOR MAJOR DIRECT SALES, MANUFACTURERS AND COMMERCIAL BUSINESSES
New York, NY (July 8, 2004) – Harris Internet Services, a division of Harris Publishing announced, it will offer its successful “turnkey” online community suite of solutions to major direct sales, retailers, and commercial businesses including media companies, manufacturers, and software publishers. Harris’ 100% web-based suite of interactive communication tools, will enable companies to launch their own interactive bulletin boards, send broadcast email, construct and release online newsletters, host chat, offer event registration, social networking, and both real-time and archived educational sessions.
The Harris Internet suite solutions are modular and designed to stand-alone or seamlessly integrate into the web site of nearly any business or group which values its customers, members or constituents. The solution is hosted at Harris’ extensive and secure technology center and is supported by a highly experienced customer service organization.
“An online community will improve the relationship between a company and their customer”, said Paul Gangi, President of Harris Internet. “The information which can be exchanged along with the knowledge learned is invaluable. Companies can quickly look to their own user base as a resource for reference sales, customer service and as a built-in test market. All combined, the online community is a cost-effective marketing and support tool that is expected to increase customer allegiance, improve retention and reduce customer service expense.“
Harris Internet Services delivers services to over 300 current customers from the professional, university alumni and association marketplaces. Included are University of Pennsylvania, Rutgers University, The Fulbright Association, Americorps and Louisiana State University Alumni Association.
Harris will be supporting the release to the commercial market in conjunction with a number of vertical events over the next few months.
About Harris Internet
Bernard C. Harris Publishing is the leader in providing print, web and data research services, which help companies; universities and associations improve relationships and retain customers. The Harris solutions and services include print, online and CD-ROM, online communities, broadcast email, event registration and ecommerce plus Lost Trace, NCOA, Email Address Append, and Telephone Number Research.
Harris serves more than 4,000 clients, produces approximately 700 directories annually and delivers the Internet solutions from more than 200 organizations. The company has offices in New York, Virginia and Texas. For more information call 800-326-6600 or visit our web site at www.bcharrispub.com.
Brian M. Simons
914.641.3904
bsimons@bcharrispub.com
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