Internet Retailer - Strategies For Multi-Channel Retailing

Press Releases
Press Releases Tuesday, August 24, 2004   
E-Mail 'Internet Retailer: Marketing Conference/Exhibition June 2007' to a friend  Printer Friendly: Internet Retailer: Marketing Conference/Exhibition June 2007   

Best Buy Canada selects Kronos for workforce management solution of 13,000 employees

CHELMSFORD, Mass. & VANCOUVER, British Columbia--Aug. 23, 2004--Kronos(R) Incorporated (Nasdaq: KRON) today announced that Best Buy Canada Ltd., a wholly owned subsidiary of Best Buy Co., Inc. (NYSE: BBY), has selected Kronos` time and labor and optimized Web-based scheduling solution as part of an internal strategy of overall process improvement. The Kronos Workforce Central(R) suite is part of an overarching corporate optimization strategy aimed at further increasing store productivity and customer satisfaction. The company-wide rollout includes 13,000 associates in more than 130 stores across Canada under the brands of Best Buy and Future Shop.

As the strategic workforce management tools are implemented, Best Buy Canada will quickly recognize the benefits of increasing availability and access to store productivity data, thereby enabling the company to achieve its strategic goals. Immediate added value benefits Best Buy Canada can expect to realize include higher visibility into actual time worked compared to hours scheduled and the ability to make ad-hoc schedule changes. Kronos` enterprise scheduling functionality will give Best Buy Canada a visual representation of the workforce to reveal actual workforce resources and immediately identify gaps in associate coverage.

"We found Kronos` customer partnership approach very appealing," David Zinman, vice president of corporate operations at Best Buy Canada Ltd. "Kronos` best practice methodology for implementations and its strong service commitment matches Best Buy Canada`s best practice approach. Kronos offers the feature and functionality advantages for workforce management technology that improves how our associates spend their time. With Kronos, we can be assured that our associates are focusing on the highest value tasks such as helping our customers find the products and services that best fit their needs."

The information generated from the Kronos solution will be integrated with Best Buy Canada`s HRIS system including PeopleSoft for payroll and Oracle for financials.

"We are seeing more and more retailers like Best Buy Canada turning to Kronos solutions to drive continuous process improvement throughout the organization," said John Anderson, retail industry manager at Kronos. "Kronos continues to differentiate itself from other vendors. We not only provide the best overall solution, but our proven service and implementation methodology allows us to continue to excel at delivering speed to value for large enterprises."

About Best Buy Stores - Canada
Burnaby-based Best Buy Canada Ltd., a wholly owned subsidiary of Best Buy Co., Inc. (NYSE:BBY), is Canada`s largest, fastest-growing national retailer and e-tailer of consumer electronic products for the digital age. The Company operates two retail chains under the Future Shop and Best Buy banners, as well as the nation`s premier web store, at futureshop.ca. There are currently 109 Future Shop locations throughout Canada and 22 Best Buys in British Columbia, Alberta, Manitoba and Ontario. Best Buy Canada Ltd. and its more than 13,000 associates are committed to providing Canadians, through multiply brands and channels, expert service, the latest digital products and a wide selection of televisions, computers, audio, entertainment software, and appliances.

About Kronos Incorporated
Kronos Incorporated is the most trusted name in workforce management. Kronos helps organizations staff, develop, deploy, track, and reward their workforce, resulting in reduced costs, increased productivity, better decision-making, improved employee satisfaction, and alignment with organizational objectives. More than 20 million people use a Kronos solution every day. Learn more about Kronos` high-impact enterprise solutions at www.kronos.com.

(C) 2004 Kronos Incorporated. Kronos, Workforce Central and the Kronos logo are registered trademarks of Kronos Incorporated or a related company. All other product and company names mentioned are used for identification purposes only and may be trademarks of their respective owners.

Contacts:
Kronos Incorporated
Michele Glorie, 978-947-2855
email: mglorie@kronos.com
End of Content

Back...

Copyright © 2006 This content is the property of Vertical Web Media. Privacy Policy
Articles by Age, Title, Author. Conference, CD, Guides