Argos, Best Buy, Hallmark and Target Leverage Yantra’s Customer Fulfillment Software To Manage Cross-Channel Relationships More Efficiently and Profitably
CHICAGO, IL - June 25, 2002 - Yantra Corporation (www.yantra.com), the leading provider of enterprise software for distributed commerce management, today announced a new initiative to enable Global 2000 retailers to manage their extended customer fulfillment networks more effectively. The initiative is focused on three high-value dimensions of the retail supply chain: Customer Fulfillment, Supply Management, and Service Logistics. In a separate announcement, the company also announced another major customer win with Argos, the UK’s leading multi-channel catalog retailer. Both announcements were made at the opening of the Retail Systems conference today in Chicago.
“Channel proliferation, increasing customer expectations, and extended supply chain networks present real challenges to profitable growth for retailers today,” said Scott Pulsipher, Director of Retail Product Strategy for Yantra. “In this new environment, retailers need to coordinate complex fulfillment, logistics, order management and service execution processes across a diverse network of channels, divisions, brands, suppliers and service providers. Traditional retail systems are focused on in-store activities like merchandising, promotions, pricing and assortment. They were never designed to handle these extended supply chain requirements.”
Yantra’s supply chain software solutions for Retail provide the visibility, real-time coordination, order lifecycle execution and collaborative capabilities required in the new retail environment. With them, retailers can manage their extended fulfillment networks to deliver significant benefits, including: dramatic reductions in fulfillment costs, increased revenue, higher fill rates, reduced inventory, and increased customer loyalty through cross-channel management.
Leading retailers like Best Buy, Hallmark and Target are using Yantra’s Retail solutions to present a single face to their customers across multiple touch points and furthering their ability to deliver the right product to the right place at the right time. Yantra’s software helps these companies incorporate complementary and partner offerings, bundle solutions across divisions and brands, fulfill efficiently across multiple channels, and provide real-time visibility to orders, inventory and inbound supply.
The applications are modular and incorporate a number of leading edge features including:
· Configurable, rules-based process management and execution
· Coordination of internal and external supply chain activity and fulfillment processes
· Centralized, global visibility to orders, inventory, performance, exceptions, etc.
· Event management and exception tracking/resolution
· Performance management and analysis
· Real-time collaboration and participant negotiation
· High scalability and interoperability
About Yantra
Founded in 1995, Yantra is the leading provider of distributed commerce management solutions. The Company’s applications extend existing enterprise systems to coordinate and monitor distributed orders and inventory across multiple business units, customers, suppliers and trading partners. Global 2000 companies use Yantra’s solutions to leverage new revenue opportunities, drive new operational efficiencies and increase service levels.
Yantra has deep domain expertise in supply chain management and works with some of the world’s leading businesses including Allogis (DHL), APL Direct, Argos, Best Buy, Eastman Chemical, Hallmark, Honeywell, Motorola, Rockport, ScanSource, School Specialty Inc. and Target Corporation. The Company is privately held and based outside Boston, Massachusetts. For more information, please visit www.yantra.com .
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