LEVENGER SELECTS TEALEAF INTEGRITEA
Web Application Management Solution to Deliver Integrity to Levenger Web Channel
San Francisco, CA, July 10, 2002 — TeaLeaf Technology®, the pioneer in Web application management, today announced that TeaLeaf IntegriTea™ will be implemented by Levenger, the leading catalog retailer for the serious reader. TeaLeaf IntegriTea will be used to ensure the content and correctness of Levenger`s Web presence.
Lynnette Montgomery, Internet Manager at Levenger, said, "Levenger is committed to perfection in all our customer dealings. IntegriTea affords us the opportunity to increase our problem resolution speed and ultimately raise the level of customer service at levenger.com."
TeaLeaf IntegriTea will enable Levenger to manage a wide array of Web application issues. With respect to customer service, IntegriTea will be used to better respond to customer issues by reenacting actual end user Web application sessions. Over time, IntegriTea will be relied upon in pre-deployment testing of the next generation of Levenger`s online presence.
"Levenger`s customers expect the highest reliability and accuracy from every aspect of the company`s business," said Frank Vaculin, CEO of TeaLeaf. "We are pleased that Levenger has entrusted the integrity of its Web applications to our solution. We are looking forward to a long-term relationship with Levenger."
About Levenger
Founded in 1987 and headquartered in Delray Beach, FL., Levenger is a catalog company, an Internet company and a retail concern. The company`s mission is to create and sell meaningful products for the productive enjoyment of reading, writing and working with ideas. For more information, email PR@levenger.com or visit the Web site at http://www.levenger.com.
About TeaLeaf Technology
The technology infrastructure that supports today`s businesses demands an unprecedented visibility into the application ecosystem. TeaLeaf Technology® delivers the only Web application management solution to manage the integrity of Web applications. Using patented technology, the award-winning TeaLeaf solution captures every user session, detects application failures in real time, alerts operations staff to these problems immediately, and correlates the problems to the end user instantly. The result for IT is increased application reliability, accelerated problem resolution, and lower overall cost of application ownership. TeaLeaf is headquartered in San Francisco, California. For more information, email info@tealeaf.com or visit the Web site at http://www.tealeaf.com.
© Copyright 2002 TeaLeaf Technology, Inc. All rights reserved. TeaLeaf products and services mentioned herein are the registered or unregistered trademarks and service marks of TeaLeaf Technology, Inc. All other trademarks or service marks are the property of their respective holders and are hereby acknowledged.
Press Contacts:
TeaLeaf Technology:
Tim Smith
415.932.5053
tsmith@tealeaf.com
Catapult Partners, for TeaLeaf:
Virginia Henderson
408.265.5380
virginia@catapultinc.com
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