CLEMENS FAMILY MARKETS SELECTS NEXPANSION`S ENDLESS AISLE TECHNOLOGY TO INCREASE ITS PRODUCT ASSORTMENT
Open Pantry Service to Provide ClemensMarkets.com Shoppers
with an Expanded Selection of Grocery Items
NORTH BRUNSWICK, NJ and KULPSVILLE, PA, August 05, 2002 - NeXpansion announced today that Clemens Family Markets, an operator of 20 grocery stores in Bucks, Montgomery, Chester and Delaware counties of Pennsylvania, has selected the Company`s Endless Aisle technology to expand its product assortment via the web. Available on ClemensMarkets.com in September 2002, customers will have online access to items not carried in their stores. Now, hard-to-find regional, ethnic and specialty foods will be available through Open Pantry, Clemens` custom-branded application of the Endless Aisle technology. NeXpansion, a provider of turnkey technology and fulfillment solutions for manufacturers and retailers and the founding company of Netgrocer.com, offers retailers an increased selection of products - either online or via in-store kiosks - to help build and sustain customer loyalty.
"Our new, exciting Open Pantry service will allow us to offer Clemens shoppers nationwide online access to hard-to-find items and product categories not typically carried in our Philadelphia-area stores," said Jack Clemens, chairman, president, and CEO of Clemens Family Markets. "We are committed to doing whatever it takes to provide unforgettable customer service and are eager to provide this innovative and unique value-added service."
To begin shopping, customers can simply click on the Open Pantry link at www.clemensmarkets.com and then follow simple, onscreen instructions to locate desired hard-to-find food items and general merchandise products. Upon selecting a payment method, the process is completed and the order is shipped directly to the customer`s home. If a Clemens customer is unable to find a specific product through the Open Pantry service, NeXpansion will work to find the item for the customer and provide a response within ten business days.
"Our Endless Aisle technology allows us to enable our brick and mortar retailer partners to provide their customers with a virtually unlimited assortment of products," said Lisa Kent, president & CEO of NeXpansion. "We`re proud to become a part of the Clemens family and look forward to implementing the Open Pantry service."
The program is scheduled to launch on ClemensMarkets.com in September 2002 and will be available to Clemens customers nationwide.
About NeXpansion
Founded in 1996 as Netgrocer.com, NeXpansion (http://www.nexpansion.com) is a private company that provides customized e-commerce, fulfillment and "hard-to-find" merchandising expertise for manufacturers and retailers. NeXpansion`s online store, Netgrocer.com, continues to offer consumers non-perishable grocery, health and beauty, and general merchandise products nationwide. NeXpansion`s largest shareholders include Parmalat SpA, a $6 billion multinational dairy and food company, and Cendant Corporation, a $6 billion global provider of business and consumer services.
About Clemens Family Markets
Clemens Family Markets (http://www.clemensmarkets.com) serves Bucks, Montgomery, Chester, and Delaware counties with 20 full-service supermarkets; foodsource by Clemens, a specialty food store in Bryn Mawr, PA; and Clemens Country Kitchen in Kulpsville, PA where Clemens originates home-style foods and pastries prepared fresh daily. Clemens is currently celebrating 63 years as a family-owned, regional supermarket business focusing on providing quality products at a fair price with superior customer service to the local marketplace, and stands behind their quality with a "Double Your Money Back Freshness Guarantee."
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