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Marketing
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- U.S. Auto Parts reduces call waiting times 80% with VoIP call center
Thursday, September 29, 2005
- Why “multi-channel contact center” will soon be redundant
Thursday, September 29, 2005
- Contact center 24-7 INtouch sees 36% jump in retailer demand for e-services
Thursday, September 29, 2005
- U.K. online sales grew 31% in August over August 2004
Thursday, September 29, 2005
- Click-to-call-back works better than text chat for boosting sales
Thursday, September 29, 2005
- MyGolfBallStore.com cuts customer phone inquiries by over 80%
Thursday, September 29, 2005
- At contact centers, the holiday crush is already starting
Thursday, September 29, 2005
- New ATG suite designed to give contact center agents more options
Thursday, September 29, 2005
- Labor shortage in India’s call centers could hurt service, Gartner says
Thursday, September 29, 2005
- ShoeBuy gets ready to launch a sister e-commerce site
Wednesday, September 28, 2005
- SimonDelivers rolls out faster customer service
Wednesday, September 28, 2005
- New Oneupweb service optimizes web content for Google spiders
Wednesday, September 28, 2005
- American Eagle Outfitters launches a multi-channel rewards program
Wednesday, September 28, 2005
- How optimized blogs boost search engine visibility
Wednesday, September 28, 2005
- What search marketers should know about early vs. late December
Tuesday, September 27, 2005
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