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Press Releases
Press Releases Wednesday, November 7, 2001   
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CyberSource(R) and Arcot Systems Announce Strategic Agreement to Provide Businesses Selling Online With Verified by Visa

CyberSource to Offer Arcot TransFort(TM) With Suite of Electronic Payment and Risk Management Solutions

MOUNTAIN VIEW, Calif., Nov. 7 -- CyberSource Corporation (Nasdaq: CYBS), a leading provider of risk management and electronic payment solutions for enterprise businesses, and Arcot Systems, Inc., a leading provider of solutions for securing e-business, today announced the two companies have entered into a strategic agreement, whereby CyberSource will resell Arcot`s TransFort(TM) Merchant Software with CyberSource`s electronic payment and risk management solutions. This will provide businesses selling online a comprehensive, integrated solution to take advantage of Verified by Visa, a password-based authentication system for Visa cardholders.

Verified by Visa is designed to bring the same level of payment card security to the virtual world as Visa has in the physical world by confirming to the e-merchant that the online buyer is the actual cardholder. This program combines a complete business framework with technological innovations that protect Internet-based payments on a global scale and vastly improves the online payer authentication process.

In addition to completing the integration of Arcot`s TransFort software with the CyberSource payment and risk management solutions, the two companies` professional services staff will team to offer assistance for implementation of the integrated solutions at merchants` sites.

"Verified by Visa is designed to enhance the security of online transactions for consumers, merchants and banks," said Jeff King, Director of Risk Product Management at CyberSource. "History has shown that effective fraud management requires a multi-faceted approach. Working with Arcot and Visa to integrate Verified by Visa functionality into CyberSource`s risk management and payment solutions will allow merchants to take advantage of Visa`s state-of-the-art authentication technology as part of a comprehensive set of tools for protection against fraud."

CyberSource`s risk management and payment solutions, along with Arcot`s TransFort Merchant Software -- the first solution to be named compliant with the 3-D Secure protocol by the Visa Compliance Testing Facility -- will work behind the scenes to activate Verified by Visa, which is based on Visa`s 3-D Secure Interoperability Standard.

"We are pleased to be working with CyberSource, a market leader in fraud detection, to provide online merchants with the market`s most complete and reliable solution for Verified by Visa," said Chet Sylvestri, President and CEO at Arcot Systems, Inc. "We are confident that this agreement with CyberSource will help merchants reduce the high cost of online fraud, chargebacks, settlements and disputes."

"Verified by Visa relies on the participation of vendors like CyberSource and Arcot to help integrate the system for merchants handling online `card-not-present` transactions and we are pleased to have the support of both companies in our effort to reduce the risk associated with processing online transactions and do so in a way that provides customers with a safe and hassle-free online shopping experience," said Jim McCarthy, Senior Vice President, e-Visa, a division of Visa U.S.A.

About Visa Authenticated Payment Program
Visa Authenticated Payment is designed to bring the same level of security to the virtual world as Visa has in the physical world by confirming to the e-merchant that the online buyer is the actual cardholder. The service reduces disputes related to fraudulent Internet transactions, resulting in increased consumer and merchant confidence in electronic commerce.

How it Works
Upon completion of the shopping and checkout process -- which remains unchanged from the cardholder experience today -- the cardholder is asked to confirm their purchase with their issuing bank. The issuing bank provides the merchant with a confirmation that is validated by the merchant using a plug-in software module, such as the integrated solution provided by CyberSource and Arcot Systems. Upon validation, the merchant proceeds with the existing authorization process.

More on Arcot Systems TransFort Merchant Software: www.arcot.com/merchant

More on CyberSource risk management solutions: http://www.cybersource.com/solutions/risk_management/

More on CyberSource payment solutions: http://www.cybersource.com/solutions/electronic_payment/

About Arcot
Arcot Systems, Inc., is the leading provider of authentication and access control solutions for securing e-business in Internet-scale, transactional and wireless environments. Only Arcot provides cost-effective, scalable, software-based solutions for strongly authenticating users and transactions and managing access for payment systems, B2Bextranets, Web portals and virtual private networks. Arcot solutions meet the business need for strong transactional security while providing the customer a user-friendly experience with anytime, anywhere convenience. Leaders in financial services, healthcare and e-commerce are using Arcot solutions to protect their customers` privacy and reduce fraud. For more information, visit www.arcot.com.

About CyberSource
CyberSource Corporation is a leading provider of risk management and electronic payment solutions for enterprise businesses selling via multiple sales channels. CyberSource solutions manage transaction risk and enable electronic payment processing for Web, call center/IVR, and POS environments. CyberSource professional services designs, integrates and optimizes enterprise-wide commerce transaction systems. Over 3,000 businesses use CyberSource solutions, including over half of the Dow Jones Industrial companies. The company is headquartered in Mountain View, California, and has sales and service facilities in Japan, the United Kingdom, and other locations in the United States. For more information, please visit CyberSource`s web site at http://www.cybersource.com or email info@cybersource.com.

NOTE: CyberSource is a registered trademark in the U.S. and other countries. All other brands and product names are trademarks or registered trademarks of their respective companies.

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CONTACT:
Jennifer Jennings of CyberSource Corporation
+1-650-965-6042
jjennings@cybersource.com

Doug Free of Arcot Systems, Inc.
+1-408-969-6243
dfree@arcot.com

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