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Marketing
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- Northern Group says new U.S. apparel site exceeding goals
Tuesday, March 25, 2003
- Imperfect queries tank site search at some top e-retailers
Tuesday, March 25, 2003
- Yahoo catches five-fold increase in filtered e-mail spam
Monday, March 24, 2003
- Retailers overspend on search-based marketing, Forrester says
Monday, March 24, 2003
- CoolSavings introduces a multi-channel coupon program
Monday, March 24, 2003
- Retailers are cutting back on frequency of e-mail marketing
Friday, March 21, 2003
- Most retailers will boost CRM spending over next 2 years, NRF study says
Thursday, March 20, 2003
- Filling the need for college-educated call center reps
Thursday, March 20, 2003
- CRM helps Diamond.com, WorldofWatches.com ship 47% more orders
Thursday, March 20, 2003
- MicroWarehouse puts eCRM on the virtual sales floor
Thursday, March 20, 2003
- A web-based automated phone ordering system for small retailers
Thursday, March 20, 2003
- More customers are concerned about their privacy, Harris poll reports
Thursday, March 20, 2003
- Cutting off inquiries at the web site keeps call center costs under control
Wednesday, March 19, 2003
- How leveraging web site in call center can improve service and cut costs
Wednesday, March 19, 2003
- 7-Eleven broadens retail scope with in-store kiosks
Tuesday, March 18, 2003
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