Amazon offers segmented shipping rates for global customers
Amazon.com has segmented shipping rates and times to non-U.S. customers into 10 regions, with pricing and transit times based on the distance of that region from Amazon.com`s U.S. distribution centers and the volume of exports to that region.
In addition, customers can choose to have music, movies and software shipped via standard shipping, which was previously not an option.
Amazon.com has expanded its relationship with Deutsche Post Global Mail and its subsidiary DHL to provide the new regionalized shipping services. Under the new shipping categories, Amazon.com can speed international customer shipments significantly, with an average transit time of 11 to 21 days, down from 14 to 84 days.
Also now available from Deutsche Post is a faster intermediate ship option, called Expedited International Shipping, with a transit time of 5 to 10 days, compared with 7 to 26 days in the past, at a cost savings of up to 35%.
The new regional categories are Canada, Europe, Asia/Asia Pacific, Japan, Latin America, Australia, Israel, Africa, Middle East and Island Nations. Amazon.com exports products to more than 200 countries. More than 26% of its base of 32 million customers is outside of the United States.
"We know our customers appreciate saving time and money when it comes to shipping, so we`ve acted to greatly improve the customer experience," said Jeff Wilke, senior vice president of operations for Amazon.com.
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