Quixtar.com offers the fastest dial-up connection

Among big online retailers Dell.com provided the fastest high broadband access time in September, says Gomez Inc.

Top 500 Guide

At 2.83 seconds Dell was followed by Zappos.com (3.49 seconds), Footlocker.com (3.83 seconds) and OfficeMax.com (3.89 seconds). Using a dial-up connection, Quixtar.com also provided the fastest site response time at 27.14 seconds.

In September, a shopper with a high broadband connection could access a Top 50 retail site in 5.92 seconds, compared with 13.95 seconds for a low broadband connection and 48.59 seconds for dial-up.

Top 50 Web Site Performance Index: Response Time September 01 , 2007 - September 30 , 2007 Response Time (seconds) Rank Retailer Dial Up Low Broadband High Broadband 1 Dell 31.24 7.48 2.83 2 Zappos 32.30 8.51 3.49 3 Footlocker 40.51 9.59 3.83 4 OfficeMax 38.43 10.31 3.89 5 Victorias Secret 45.95 10.65 4.06 6 Macys Store 38.87 9.85 4.10 7 Scholastic 37.84 9.62 4.22 8 Saks Fifth Avenue 30.30 8.28 4.27 9 J. C. Penney 35.96 9.50 4.51 10 Coldwater Creek 35.90 9.78 4.57 11 L. L. Bean 39.26 10.66 4.57 12 Quixtar 27.14 10.44 4.62 13 Chadwicks 49.74 11.05 4.66 14 The Home Depot 48.43 11.96 4.73 15 FTD 43.69 11.11 4.80 16 Musicians Friend 54.01 12.86 4.88 17 Office Depot 32.94 10.58 4.91 18 Avon Shopping 34.53 11.30 5.03 19 Circuit City Home 58.42 13.88 5.21 20 QVC 65.01 15.48 5.35 21 1-800 Flowers 48.85 12.77 5.44 22 Nordstrom 38.02 11.88 5.45 23 Barnes & Noble 45.43 13.44 5.52 24 Sears 48.24 12.84 5.55 25 Sony Style 69.05 16.84 5.55 26 Drugstore 47.23 12.31 5.62 27 Overstock 36.85 12.55 5.72 28 Buy.com 55.28 14.49 5.80 29 Blue Nile 37.08 12.09 5.85 Benchmark Average 48.59 13.95 5.92 30 Williams-Sonoma 43.65 13.57 5.92 31 Staples 49.54 13.96 5.97 32 Amazon 48.78 13.84 6.18 33 HP Shopping 50.29 14.54 6.20 34 Netflix 38.62 12.72 6.23 35 Newegg 54.84 14.57 6.32 36 HSN 46.86 14.09 6.40 37 Wal-Mart 67.60 17.31 6.71 38 Tiger Direct 65.46 17.38 6.84 39 Target 54.98 17.26 7.01 40 PC Connection 35.04 13.31 7.19 41 Costco 60.65 17.40 7.61 42 Peapod 39.39 14.81 7.78 43 CDW 47.04 17.02 7.90 44 Best Buy 73.81 20.90 7.96 45 Toys R Us 76.00 21.94 8.01 46 Neiman Marcus 38.98 14.48 8.04 47 Oriental Trading 75.21 20.70 8.24 48 Gap 78.10 27.94 9.53 49 CompUSA 57.15 19.09 10.01 50 Apple Store 80.83 28.75 10.76 All data for this report is collected by the Gomez Last Mile network, 30 times an hour from Dial Up, Low and High Broadband users across the United States, 24 hours a day except between 3AM to 6AM EDT. Response Time is the average of each test measurement to download the web site content divided by the total number of tests. Copyright© 2007 Gomez, Inc.