For Immediate Release
360Commerce Contact: Jeff Ketner
KetnerBarnes
(512) 794-8876
jketner@ketnerbarnes.com
KB Toys Contact: John P. Reilly
Manager, Sales Promotion & Public Relations
E-mail: jreilly@kbtoys.com
Phone: (413) 496-3427 Fax: (413) 496-3616
Andrea Loncto
Public Relations Coordinator
E-mail: aloncto@kbtoys.com
Phone: (413) 496-3965 Fax: (413) 496-3616
Leading Multi-Channel Specialty Toy Retailer Plans Chainwide Implementation of Java-Based POS
Austin, Texas (June 20, 2001) – In today’s hyper-competitive marketplace retailers are working harder than ever to recruit and retain customers. At K·B Toys, where their mission is to provide customers with the most reliable and convenient place to shop for superior values and popular kids` products, this means providing fast checkout and customer-centric service. To deliver on that promise KB Toys has selected 360Commerce’s ExtendYourStore™ Point-of-Sale solution built on an architecture that is cost-effective now and easily extendable to meet new requirements and integrate new channels as they emerge.
360Commerce will work with K·B Toys this year to customize then deploy ExtendYourStoreTM software on a chain-wide basis in 2002. “After a thorough search process we selected 360Commerce because their multi-channel Java solution environment will enable us to lower our future overall cost of ownership,” said Keith Porter, Director of Store Systems. “Java’s platform independence will enable us to extend the life of our existing POS hardware, and go to a “trim” client model. Another key deciding factor for us was ease of customization. These benefits, combined with 360Commerce’s source code, implementation methodology, and mentoring, mean we’ll be in charge of our own destiny.”
About ExtendYourStore Point-of-Sale
Point-of-Sale technology provides for fast and efficient customer check-outs and includes transaction capabilities such as purchases, exchanges, returns, price look-ups, item and transaction discounts, gift registry sales, and flexible tender options. It includes CrossReach™, a cross-channel customer service desk that connects the cashier with the retailer’s web store and enables the new cross-channel services customers are demanding such as reserve on the web, pickup in the store. It also includes StoreCentral™, a browser-based back-office module that enables retailers to better manage store operations from anywhere, and allows for one system of record for inventory to reduce costs and hassles. The multi-tier, network-centric architecture underlying all 360Commerce applications provides the responsiveness, flexibility and scalability needed, while also including the interfacing technology required to extend a store to traditional or new channels including the Internet.
About 360Commerce
360Commerce software enables consumers to shop seamlessly across all channels by empowering retailers to connect the store and all other channels with the enterprise in real time. Leading retailers on our customer list include Circuit City, The Home Depot, Sears, Burlington Coat Factory, The Great Indoors (Sears` new concept store), Cole National and Meijer. Our ExtendYourStore software suite includes CrossReach™, a cross-channel customer service desk; Unleashed™, a wireless mobile point-of-sale application; next generation Point-of-Sale; web and kiosk versions of Gift Registry; and Conductor, a channel manager application that connects all channels with the enterprise in real time. For more information, visit 360Commerce’s website at www.360Commerce.com.
About K·B Toys
K·B Toys is the nation’s largest combined mall-based and online specialty toy retailer, operating more than 1,300 stores in all 50 states, the American Territory of Guam and the Commonwealth of Puerto Rico, doing business as K•B Toys, K·B Toy Works, K·B Toy Outlet, K•B Toy Liquidators, K•B Toy Express and with online shopping at KBkids.com (www.kbkids.com). Offering a wide and competitively priced selection of toys and video games, commitment to customer service, convenient mall locations and a growing online shopping site, including the new KBwholesale.com, K•B Toys combines the speed of the Internet with the convenience of returns at any store. K·B Toys is headquartered in Pittsfield, Massachusetts, and employs more than 13,000 associates nationwide. K·B Toys became a privately held company in December 2000 through a management buyout in partnership with Bain Capital Inc.
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Trademarks: 360Commerce, ExtendYourStore, and CrossReach are trademarks of 360Commerce, Inc. Java is a trademark of Sun Microsystems, Inc.
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