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Wednesday, June 27, 2001 |
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360Commerce’s Point-of-Sale Solution Chosen by Burlington Coat Factory
360Commerce Contact:
Milly Pellizzari
For Immediate Release
Marketing Programs Manager
(512) 491-2781
mpellizzari@360Commerce.com
PR Firm Contact:
Jeff Ketner
KetnerBarnes
(512) 794-8876
jketner@ketnerbarnes.com
Leading Multi-Channel Apparel Retailer to Implement Java-Based POS Chainwide
Austin, Texas (June 26, 2001) – Burlington Coat Factory, one of America’s leading retailers, emphasizes providing superior value to their customers. To further enhance their appeal Burlington Coat Factory is also focused on providing convenient, customer-centric service across all of their channels. These are major reasons behind Burlington Coat Factory’s decision to select 360Commerce’s web-enabled ExtendYourStore™ Point-of-Sale solution, which is built on a multi-channel architecture that is easily extendable to meet new requirements and integrate new channels as they emerge.
360Commerce will work with Burlington Coat Factory this year to customize then deploy ExtendYourStore software on a chain-wide basis in 2002. “After a thorough needs analysis, we selected 360Commerce because their multi-channel Java™ solution will enable us to better serve our customers and lower our future overall cost of ownership,” said Mike Prince, Burlington Coat Factory CIO. “Though not the least expensive solution we investigated from a software license point of view, they were the best overall value and best fit for requirements related to both our predominantly softlines merchandise assortment and our desire to run on Linux. We’ve already worked successfully with 360Commerce, having rolled out their Gift Registry application in April 2000. That project exceeded our expectations in terms of return on investment and responsive support. We have also experienced first hand how the unique design of their architecture and applications make it easy to customize and integrate their software as additional customer needs and market dynamics require.”
“Mike Prince and his team are well known in the industry for their ability to identify early-on the next winning technology required to fuel Burlington Coat Factory’s rapid growth. And they apply strict ROI measures to all their technology decisions. So 360Commerce is proud to be selected for this major component of their environment,” said Christine Lowry, 360Commerce’s Senior Vice President of Marketing.”
About ExtendYourStore Point-of-Sale
360Commerce’s ExtendYourStore Point-of-Sale technology provides for fast and efficient customer check outs and includes transaction capabilities such as purchases, returns with original receipt retrieval, multiple item and transaction discount options, gift registry sales, and flexible tender options. It includes CrossReach™, a cross-channel customer service desk that connects the cashier with the retailer’s web store and enables the new cross-channel services customers are demanding, such as reserve on the Web/ pickup in the store and buy on the Web/ return in the store. It also includes StoreCentral, a browser-based back-office module that enables retailers to better manage store operations and application configurations from anywhere, and allows for one system of record for inventory to reduce costs and hassles. The multi-tier, network-centric architecture underlying all 360Commerce applications provides the responsiveness, flexibility and scalability needed, while also including the interfacing technology required to extend a store to traditional or new channels including the Internet.
About Burlington Coat Factory
Burlington Coat Factory is one of the nation’s leading retailers of first quality apparel, shoes and accessories for the entire family, linens and home décor, and baby clothing and merchandise. Burlington Coat Factory operates 295 stores, including subsidiaries, in 42 states. Burlington Coat Factory Warehouse Corporation also owns and operates Baby Depot, with more than 220 departments throughout the United States. In 2001, Burlington was named one of the top 100 companies to work for in information systems by Computerworld magazine and one of the top 50 retailers who exemplify fusion of technology solutions with corporate vision by RIS magazine.
About 360Commerce
360Commerce software enables consumers to shop seamlessly across all channels by empowering retailers to connect the store and all other channels with the enterprise in real time. Leading retailers on 360Commerce’s customer list include The Home Depot, Sears, Apple, KB Toys, Burlington Coat Factory, Circuit City, The Great Indoors (Sears` new concept store), Cole National and Meijer. 360Commerce’s ExtendYourStore software suite includes CrossReach™, a cross-channel customer service desk; Unleashed™, a wireless mobile point-of-sale application; next generation Point-of-Sale; web and kiosk versions of Gift Registry; and Conductor, an enterprise application integration engine that connects all channels with the enterprise for a 360-degree view of the customer. For more information, visit www.360Commerce.com.
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Trademarks: 360Commerce, ExtendYourStore, CrossReach and Unleashed are trademarks of 360Commerce, Inc. Java is a trademark of Sun Microsystems, Inc.
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