Cool Company On The Net: Carrier Selects Vignette To Power Its Corporate And Consumer Sites
Global HVAC Leader Engaging Customers Using Vignette Content Management and Personalization Applications
AUSTIN, Texas (July 11, 2001) Vignette Corp. (Nasdaq: VIGN), the leading provider of customer-driven Internet applications, today announced that Carrier Corp., a world leader in the manufacture and sale of heating, ventilating, air conditioning and refrigeration systems and products, has selected Vignette® applications to power its corporate and consumer sites, including http://www.carrier.com/.
Carrier.com, the first Carrier site to go live with Vignette applications, is a gateway to product-specific sites for home comfort solutions, industrial solutions and refrigeration systems. Each division-specific site houses thousands of pages of information regarding products and services offered by Carrier. To manage these large volumes of content, Carrier has implemented Vignette applications to enhance its customers’ online experience by providing them with the most personalized content.
“Vignette applications provide us with the tools we need to manage escalating costs and engage our customers with the information they need to help them reach a buying decision,” said Andre Papaleo, vice president of e-Business at Carrier. “With Vignette applications, Carrier is able to place content responsibilities in the hands of information owners, simplifying workflow and reducing site maintenance costs.”
Carrier has chosen the Vignette® Content Management Server (VCMS) and the Vignette® Lifecycle Personalization Server (VPLS) to power its sites. VCMS enables Carrier to easily update content on the Web site, while VLPS improves customers’ online experiences by personalizing information to meet their unique needs. Following the successful implementation of Vignette applications on Carrier.com, the Carrier commercial sites will soon follow, including http://www.residential.carrier.com/ and http://www.carrier-commercial.com/.
“As a global leader, Carrier requires applications that reinforce its position by ensuring its Web site is dynamic and engaging for current and prospective customers,” said Dan J. Lautenbach, senior vice president of Global Sales and Operations at Vignette. “Vignette applications provide Carrier with the solid foundation needed to meet business and IT objectives while acting as a catalyst for growth.”
Carrier Corp. is the world’s largest manufacturer of heating, air-conditioning and refrigeration systems and equipment. It is a subsidiary of United Technologies Corp. (NYSE: UTX), provider of a broad range of high-technology products and support services to the aerospace and building systems industries.
About Vignette
Vignette Corp. (Nasdaq: VIGN) is the leading provider of customer-driven Internet applications used by the most demanding and successful organizations in the world. Vignette’s products allow businesses to create and extend relationships with prospects and customers, and to facilitate high-volume transaction exchanges with suppliers and partners, all of which enhances customer satisfaction. Vignette powers more than 1,250 leading e-businesses. Headquartered in Austin, Texas, Vignette has offices located throughout the Americas, Europe, Asia and in Australia, and can be found on the Web at http://www.vignette.com/.
FORWARD-LOOKING STATEMENTS
The statements contained in this press release that are not purely historical are forward-looking statements including statements regarding the Company’s expectations, beliefs, hopes, intentions or strategies regarding the future. Forward-looking statements include statements regarding product and customer success, future sales, market growth, and competition. All forward-looking statements included in this press release are based upon information available to the Company as of the date hereof, and the Company assumes no obligation to update any such forward-looking statement. Actual results could differ materially from the Company’s current expectations. Factors that could cause or contribute to such differences include, but are not limited to, future losses, limited operating history, fluctuation of quarterly revenues and operating results, competition, dependence on a small number of large orders, lengthy sales cycle and product implementation, acquisition integration, market awareness of our product, rapid changes in e-relationships technology and new products, and other factors and risks discussed in the Company’s 10K, as amended and filed with the Securities and Exchange Commission, and any reports filed from time to time with the Securities and Exchange Commission.
Vignette is a registered trademark of Vignette Corp. All other names are the trademarks of their respective companies.
For More Information
Alicia Quinn Sankar
Vignette Corp.
512.741.4871
asankar@vignette.com
Adrianna Burrows
Waggener Edstrom
512. 536.7526
adriannaf@wagged.com
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