drugstore.com Breaks Two Million Customer Milestone
BELLEVUE, Wash.--July 20, 2001--
When Terri Kilshaw logged onto the drugstore.com website
to place her order, little did she know she was about to become
a significant marker in the life of drugstore.com.
drugstore.com , inc. (Nasdaq:DSCM), the leading Internet retailer for
health, beauty, wellness and pharmacy products, recently served its two
millionth customer, and reached the milestone faster than any other
e-commerce retailer.
Reporting 2000 sales of $110 million and Q1 2001 sales growth of 44 percent,
the company continues to increase its gross margins and lower operating
costs despite tough external markets.
"Today`s 2 million customer announcement proves drugstore.com is not only
surviving, but thriving," said Kal Raman, president and CEO of
drugstore.com, inc. "This milestone further validates that drugstore.com is
a growing business that consumers value."
In celebration, drugstore.com, inc. surprised its 2 millionth customer,
Massachusetts` Terri Kilshaw, with a fluffy white robe and a basket of
drugstore.com(tm) health and wellness products. In addition, drugstore.com,
inc. has arranged a day of pampering and wellness for Terri, including a
visit to Giuliano`s Day Spa, and a limousine ride to and from her
appointment. Giuliano`s Day Spa was voted "Best Day Spa" by Boston Magazine
and Top Salon by Salon Today Magazine. More information can be found at
http://www.giulianodayspa.com.
Added Raman, "Our unrelenting focus on meeting the wants and needs of
consumers has led to an unmatched shopping experience for millions of
satisfied customers."
The drugstore.com webstore continues to attract new customers daily by
adding hard-to-find product lines such as the dermatologist recommended skin
care products in the Clinical Skin Solutions(tm) store and the newly
launched Sexual Well-being store. Also, by developing innovative services
like the eMedAlert(tm) program and the consumer-friendly drug interaction
checker, the drugstore.com online webstore is providing services above and
beyond your average pharmacy.
drugstore.com, inc. (Nasdaq:DSCM) is the leading online drugstore and
information site offering A Very Healthy Way to Shop(TM) for health, beauty,
wellness, personal care, and pharmacy products. The drugstore.com(TM) online
store provides a convenient, private, and informative shopping experience
that encourages consumers to purchase products essential to healthy,
everyday living. The Web store offers thousands of brand-name personal
health care products at competitive prices; a full-service, licensed retail
pharmacy; and a wealth of health-related information, buying guides, and
other tools designed to help consumers make informed purchasing decisions.
Consumers can personalize their shopping experiences with shopping lists,
e-mail reminders for replenishing regularly used products, and private
e-mail access to pharmacists and beauty experts for questions.
drugstore.com has been awarded the Verified Internet Pharmacy Practice Sites
(VIPPS) certification by the National Association of Boards of Pharmacy
(NABP) as a fully licensed facility exercising the best safe pharmacy
practices in compliance with federal and state laws and regulations.
drugstore.com has also been rated the top health category site by Forrester
PowerRankings, which provides objective rankings of the leading e-commerce
sites.
drugstore.com has formed strategic relationships with Amazon.com
(Nasdaq:AMZN), Rite Aid Corporation (NYSE, PSE:RAD), WellPoint Health
Networks Inc. (NYSE:WLP) and General Nutrition Companies, Inc.
(Nasdaq:GNCI).
CONTACT:
drugstore.com
Jenny Bendel/Kristine Jimenez
425/372-3200
jbendel@drugstore.com
kjimenez@drugstore.com
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