Triversity Hosts Annual User Conference
FOR IMMEDIATE RELEASE
Focusing on Customer-Centric Retailing for the 21st Century
Three-day event to feature keynote addresses from retail industry experts
TORONTO, Ont., - July 26, 2001 - Triversity Inc., a leading software provider delivering integrated, multi-channel solutions for the retail industry, announced its first annual user conference will take place from September 12 to 14 in Toronto, Ontario, Canada. The conference, themed "Customer-Centric Retailing for the 21st Century," will offer valuable insights into how to get closer to retail customers at every point of interaction and better server their needs to keep them coming back.
The three-day conference will unite Triversity`s retailer customers and industry partners from across North America, along with respected speakers and seminar presenters including Rick Gallagher, vice president, National Retail Federation; Gary Hawkins, president, Dataworks Marketing Group; Gene Alvarez, program director, Electronic Business Strategies, META Group; and Jeff Roster, senior analyst, Global Industries, Retail, Gartner.
Demonstrating commitment to its customers and the retail industry, Triversity`s conference will specifically address the importance of multi-channel and customer-centric retailing. Triversity`s vision of multi-channel retailing was recently reinforced by an Ernst & Young report stating, "The success of Internet retailing is now in the hands of multi-channel retailers. Click-and-mortar retailing is no longer an option. It is an imperative." *
"In today`s increasingly complex retail world, the winners will be retailers who are able to integrate business processes across an increasing number of channels, and meet their customers at every point of interaction. The focus of our Customer-Centric Retailing for the 21st Century conference will be how to leverage today`s most advanced software solutions to address this important challenge," said Greg Bandler, vice president, corporate marketing, Triversity Inc. "We`ve assembled an exceptional group of industry experts, our customers and partners, and Triversity executives and product experts. Together, they will deliver an exciting range of insights, expertise and solutions relevant to today`s marketplace."
The Triversity User Conference will not only offer greater insight into the retail technology industry and Triversity`s solutions, but also establish a forum for retailers and industry experts to share information and insights, and contribute to shaping the future direction of Triversity products and solutions.
For further details and registration, please visit http://www.triversity.com/userconference or call 1-877-222-1653.
* Walter Loeb, president of the retail consultancy Loeb Associates and advisor to Ernst & Young, from "Ernst & Young Report: Global Online Retailing" published in the January 2001 issue of Stores Magazine.
About Triversity Inc.
Triversity is a leading software provider delivering integrated multi-channel, customer-centric solutions for the retail industry. By integrating market-leading Point-of-Sale/
Point-of-Interaction (POS/POI) applications with intelligent retail customer relationship management (CRM) solutions, Triversity allows retailers the capability to offer a consistent shopping experience across all channels, all the time, and enables them to easily and effectively manage the customer lifecycle on a one-to-one basis. Triversity is a single source for retailers to extend existing traditional transaction processing to multiple points of interaction, including the Internet, kiosks and wireless devices. The company`s TAP model enables retailers to Transact with their customers; Analyze their market baskets and customer data; and, deliver Personalized marketing programs and incentives across all channels of distribution.
Triversity`s retail solutions are installed in over 350 retailers in 32 countries. Retail clients include the U.S. Army and Air Force Exchange Service (AAFES), Discovery Channel, Hallmark, Pep Boys, Rite Aid, The Shoe Company, The Sports Authority, Wawa and Williams-Sonoma. Triversity is headquartered in Toronto, with regional offices in Philadelphia, Dallas, Mexico City and Sydney. For more information, please visit http://www.triversity.com.
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For more information:
Greg Bandler
Triversity Inc.
(416) 791-7109
gbandler@triversity.com
Anita Wong
Strategic/Ampersand Inc.
(416) 961-5595, ext. 431
anita@stratamp.com
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