PETER J. BONI NAMED CHAIRMAN AT eSUPPORTNOW
-- Strengthening Executive Staff to Enhance Analytics Offerings
Boston 8/15/01
eSupportNow, Inc, the premiere provider of Intelligent Customer Care solutions, today announces that Peter J. Boni has joined the company as Chairman. He will be working closely with Renan Levy, eSupportNow’s President & CEO, as well as the company’s board of directors and management team to enhance eSupportNow’s position in the market.
As Managing principal of Vested>Interest LLC, a high technology board, advisory and M&A consulting practice, Peter brings 19 years’ experience as a high tech CEO. His career demonstrates a proven track record of building growth business as well as renewing transitioning ones to restored growth and profitability. He was most recently President & CEO of eCRM leader Prime Response, Inc., which merged with Chordiant Software (NASDAQ: CHRD) in March of this year.
“The addition of Peter’s talents to our company will be of great assistance as we roll out our AnalytiCARE offerings to further our leadership position in the Intelligent Customer Care marketplace”, says Mr. Levy. " I believe it to be a sign of our strength that we can attract a Chairman of Peter’s caliber. He brings current knowledge of eCRM solutions and deep general business skills which will be important contributors to our success."
“eSupportNow has defined a unique and lucrative market position with their delivery of analytically-based Intelligent Customer Care solutions. I am excited about the opportunity to work with their team to achieve new levels of success.” says Mr. Boni
About eSupportNow
Headquartered in Boston, Massachusetts, eSupportNow, (www.esupportnow.com), is the premier provider of Intelligent Customer Care solutions. eSupportNow offers its client-partners strategic Customer Care Analytics, Outsourcing, Hosting, and professional services designed to meet the needs of today`s digital businesses. The company also specializes in implementing and supporting multi-channel eCRM solutions including live chat, email, VoIP, web callback, self-help, and advanced teleservices.
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