- Search engine marketing spending is rising – but more slowly, survey says
Tuesday, March 17, 2009
- Sears` new message assures multichannel shoppers they won’t waste a trip
Monday, March 16, 2009
- Sports gear retailer evo reports strong returns on customer service feature
Friday, March 13, 2009
- Paid search paid off this Valentine’s season for three retailers
Friday, March 13, 2009
- Online retailers will test PIN-debit card payments
Friday, March 13, 2009
- How UWantSavings.com drives a 32% repeat buyer rate
Friday, March 13, 2009
- Welcome e-mails aren’t always so welcoming, a marketing agency study shows
Friday, March 13, 2009
- Zappos steps in behind eBay in traffic to apparel and beauty retail sites
Friday, March 13, 2009
- eBay decides to take on Overstock instead of Amazon
Thursday, March 12, 2009
- Best Buy extends customer service into the blogosphere
Thursday, March 12, 2009
- AdoramaPix.com focuses on live chat to launch new online photo books
Thursday, March 12, 2009
- When customers need help, Lord & Taylor finds demand strong for live chat
Thursday, March 12, 2009
- While the broader market falls off a cliff, e-commerce stocks merely slide
Thursday, March 12, 2009
- Customer service and site usability drives online sales, expert says
Thursday, March 12, 2009
- ApplianceZone.com removes phone number from its site, relies on live chat
Thursday, March 12, 2009
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