New Applications Provide both Merchants and Suppliers with Unprecedented
Control of Their Drop-Ship Operations
ALBANY, N.Y., October 6, 2004 – CommerceHub, the standard in drop-ship
commerce for multi-channel merchants, today announced the availability of
Drop-Ship Master 4.0. This new and revolutionary application suite
features functionality that allows CommerceHub’s rapidly growing network of
merchants and suppliers to gain unprecedented control over their drop-ship
fulfillment operations and trading partner relationships.
CommerceHub’s Drop-Ship Master 4.0 is a comprehensive suite of applications
that enables merchants to drop-ship products directly from suppliers to
customers while maintaining the same degree of control, customer service,
fulfillment performance, and brand management as if they actually shipped
the products out of their own warehouses. By implementing the CommerceHub
platform and application suite, a merchant can rapidly integrate new
suppliers and expand product offerings without taking on inventory risk or
the costs and challenges associated with integrating disparate trading
partners.
"We worked directly with our customers and other industry leaders to
understand their desires in a next-generation application set for managing
drop-ship fulfillment," said Frank Poore, Founder and CEO of CommerceHub.
"As a result, we are proud to announce the release of Drop-Ship Master 4.0,
a complete re-engineering of our industry-leading platform that provides
significant new functionality, scalability and flexibility for our rapidly
growing client base."
"We are currently using the application in production and I can say that
Drop-Ship Master 4 is a major advancement in drop-ship management," says
Steve Hamlin, Vice President of Operations for QVC.com. "CommerceHub
continues to solidify its leadership position in the market as it continues
to define the standard for drop-ship fulfillment. The new system provides
us with unrivaled control, visibility and intelligence. I’m confident that
during this holiday season it will help us handle larger drop-ship volumes
with fewer customer service problems than ever before."
"We’re very excited about the release of Drop-Ship Master 4.0," says
Richard Jones, Chief Technology Officer of CommerceHub. "Our team, in
conjunction with our customers and partners, worked extremely hard to bring
this monumental advancement to market. With this release, CommerceHub has
further solidified our leadership position in the market."
With Drop-Ship Master 4.0, CommerceHub trading partners are offered a
powerful set of features that provide visibility, intelligence, efficiency
and control over their drop-ship fulfillment networks:
· Visibility: provides an integrated, bi-directional view of order flow
that includes a common dashboard, customizable searches and real-time
visibility to exceptions in the fulfillment process.
· Intelligence: provides enhanced management of the fulfillment
process with unrivaled data search and reporting tools that allow for the
creation of real-time reports, summarized and presented based on user
selection.
· Efficiency: increases productivity with efficient navigation and an
improved layout that includes customizable work screens, multi-task
tabbing, quick-click data access and reporting.
About CommerceHub
CommerceHub is the standard in drop-ship fulfillment and provides solutions
for many of the world’s leading multi-channel merchants including QVC,
Target, Sears, Staples, ShopNBC, Costco, Federated, and many others. By
providing a single plug-and-play connection to multiple trading partners,
CommerceHub enables any merchant to electronically integrate with all of
its suppliers, regardless of the unique systems and capabilities, and
sophistication that exist among them. CommerceHub’s applications enable
retailers to gain real-time visibility into their entire supply chain to
ensure the proper delivery of goods under a variety of fulfillment models.
In addition, the applications enable merchants to rapidly expand product
offerings, preserve brand identity, and manage, analyze, and deliver
comprehensive order information to their customers, all with no inventory
risk. World class merchants and suppliers have chosen CommerceHub to
increase speed to market, grow sales, reduce expenses, and enhance customer
service by improving supply chain performance. The CommerceHub network has
grown to process millions of orders, across thousands of suppliers stocking
millions of SKUs. http://www.commercehub.com
Kimberly Brooks
Executive Assistant
CommerceHub
255 Fuller Road - Suite 327
Albany, NY 12203
518.810.0691 Phone
518.810.0689 Fax
http://www.commercehub.com
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