Internet Retailer - Strategies For Multi-Channel Retailing

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News Stories Wednesday, February 7, 2007   
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Site performance stays consistent in January

Web site consistency was fairly balanced for big web retailers in January. 22 retailers achieved a consistency rating of “excellent,” compared to 16 with “good,” says Gomez.

In January, 22 retailers achieved a consistency rating of excellent, compared to 16 with “good,” 8 with “fair” and 3 with “poor.”

The consistency ratings take into account differences in the speed of web page delivery across multiple visits and the frequency a retail site is unavailable because of downtime. The variability of response time and the number of minutes out are combined to create each retailer’s consistency rating, Gomez explains.

In January, the top 50 retail web sites had an average site availability rate of 97.24% and an overall consistency average of “good.”

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