Olympia chooses CRS’ Industry-leading, cross-channel order management software, and exception-based loss prevention reporting
NEWBURGH, N.Y. – October 18, 2004 – Olympia Sports, a leading sporting goods retailer in the Northeastern US, has partnered with CRS Retail Systems to implement two of CRS’ advanced retail software applications. Olympia will deploy CRS’ EnterpriseSelling™ software at the headquarters, in the distribution center and in all125 stores. CRS EnterpriseSelling™ is the industry-leading, stock locator and cross-channel order management application and is installed with a number of leading US specialty retailers. Olympia also selected CRS LossPrevention™, an exception-based analytics application, to decrease shrink and to utilize the advanced analytical tools of the application.
“Olympia Sports is dedicated to customer service and satisfaction. We are continually seeking ways to provide our customers with a best-in-class retail shopping experience”, said Dick Coffey, president of Olympia Sports. “EnterpriseSelling supports that commitment by helping to ensure that our customer gets the specific color or size they want, when they want it, even if we don’t have it in the local store.”
“CRS not only had the best-in-market solution for our stores, but we also chose CRS for their corporate exception-based reporting solution to assist our internal auditors with a web-based tool to identify, track and report on fraudulent activity. With their depth of product offerings and retail market experience, Olympia Sports is pleased to collaborate with a strong, proven retail partner such as CRS".
CRS EnterpriseSelling™ combines enterprise-wide inventory locator and real-time order management functions, enabling retailers to quickly and intelligently locate merchandise and place and fulfill orders from anywhere across the enterprise, regardless of where the inventory or customer is located. Whether saving sales when out-of-stock in the stores or linking all sales channels in real-time for buy-online-pickup-in-store transactions, CRS EnterpriseSelling™ is the industry`s leading cross channel order management solution.
CRS LossPrevention™ provides LP professionals with a powerful set of tools to decrease shrink, improve the effectiveness and efficiency of investigators, and provide detailed evidence and case management to aid in prosecution.
Key features include a Web-based User Interface for ease of use, Exception Report Management that can be run on-demand or on a schedule, Quick Focus analysis tools to immediately query detailed transaction history, case management tools, and custom report-writing for ad-hoc report generation.
"We are extremely pleased to begin working with a highly respected retailer such as Olympia Sports on this key initiative," said Kathy Frommer, chief executive officer of CRS Retail Systems. We look forward to a longstanding and mutually beneficial partnership."
About Olympia Sports
Olympia Sports, headquartered in Westbrook Maine, is a service and family oriented retail sporting goods company featuring a broad assortment of national brand merchandise in sports equipment and apparel, athletic footwear, popular sports/casual wear and accessories. Through carefully planned marketing strategies, Olympia is a successful chain of over 125 stores in the Northeast, with plans for future growth.
About CRS Retail Systems, Inc.
CRS Retail Systems provides retail management software, hardware, and services to help its customers drive sales, improve customer service, and reduce operating costs, all with more ease and flexibility. With more than 50,000 in-store systems installed in 32 countries and 10 languages, CRS is a trusted leader in the retail industry. CRS customers include leading retailers such as Aeropostale, American Eagle Outfitters, Ann Taylor, Barnes & Noble, bebe, Cache, Chico’s, Coach, Dress Barn, Eileen Fisher, Factory Connection, Finish Line, Foot Locker, GNC, J. Crew, Pro Golf Discount, Skechers, St. John Knits, Stage Stores, Transworld Entertainment, Tuesday Morning, Inc., Woodcraft, Yankee Candle Company and Zumiez, among others.
CRS is privately held with more than 360 employees based in Newburgh, N.Y. and regional offices in Seattle, Washington and Salt Lake City.
Media Contact:
Andy Hayter
CRS Retail Systems
(845) 567-1234 x4246
ahayter@crsretail.com
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