Internet Retailer - Strategies For Multi-Channel Retailing

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News Stories Wednesday, February 14, 2007   
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Top 50 retail sites generate consistent response times in January

Dell in January provided the fastest response time for customers accessing the site using a high broadband connection, says Gomez Inc.

At 3.10 seconds Dell was followed by Zappos (3.17 seconds), OfficeMax (3.86 seconds) and Chadwicks (4.10 seconds).

Using a dial-up connection, Quixtar provided the fastest site response time at 40.30 seconds.

In December, a shopper with a high broadband connection could access a Top 50 retail site in 6.07 seconds, compared with 15.96 seconds for a low broadband connection and 59.44 seconds for dial-up.

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