Talisma Appoints Dan Vetras as Chief Executive Officer
Seattle -- Nov 18, 2002 -- Talisma Corporation, a leader in the Customer Service and Support industry, announced today that Dan Vetras has been appointed President and CEO, succeeding founder and current CEO Pradeep Singh, who remains as Chairman of the Board. Vetras is a 21-year veteran of the technology industry whose background includes senior management positions in technology, sales management and business development.
Prior to joining Talisma, Vetras was President and CEO at Captura Software. At Captura he was responsible for the Total Expense Management software company’s overall strategic direction and operation and led the executive team, consisting of product development, professional services, sales, marketing, finance, operations, and international business.
“I’m pleased to be taking on the CEO role for Talisma at this point in the company’s history,” said Vetras. “Talisma is uniquely positioned to take the market for Customer Service Management solutions to the next level and set new standards for customer service. This applies not only to our customers, but to their customers as well.”
“Dan`s extensive background gives him excellent credentials to be Talisma`s Chief Executive," said Talisma founder Pradeep Singh. “His customer-driven philosophy and knowledge of the enterprise software industry will enable Dan to provide the leadership needed to take Talisma forward.” Pradeep Singh, founder and chairman of Talisma will now concentrate on the technology and future vision for Talisma.
Talisma and Customer Service Management
Talisma and Customer Service Management The Customer service and support industry is projected to experience the largest revenue growth in CRM through 2006, and Talisma is extremely well positioned to capitalize on this growth. With a combined offering of products, business process outsourcing and offshore customer service representatives, Talisma can provide unmatched levels of support. Talisma is a customer-driven company committed to proactively helping companies create long-lasting and profitable customer relationships.
About Talisma- www.talisma.com
Headquartered in Seattle, Talisma has more than 500 employees with offices in India, Europe, Asia and the U.S. The company has a rapidly growing list of customers including Microsoft (MSFT), Dell (DELL), Real Networks (RNWK), Click2Learn (CLKS), Air Products (APD), United Business Media (UNEWY), Business 2.0, TechRepublic/CNET (CNET), Time Life Inc., MSNBC, Cooper Tires (GTB), The Red Cross, EMI, Mexicana Airlines, Tupperware (TUP), World Wrestling Entertainment (WWE) and BlueNile.com. Talisma is privately held with investments from Oak Investment Partners, Madrona Venture Group, Paul Maritz, SeaPoint Ventures, Cedar Grove Investments and The Carlyle Group.
Jerry Johnson
Talisma Corporation
425-897-3281
jerryj@talisma.com
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