ReturnCentral, Inc. Announces Agreement to Provide Supply-Chain Services, Inc. (SSI) Automated Reverse Logistics Software
Supply-Chain Services to Implement the ReturnMatrix(TM) Software Solution Suite Designed to Manage the Flow of Returned Products Through A Business-To-Business Supply Chain
PITTSBURGH, Oct. 11 -- ReturnCentral, a leading provider of reverse supply chain software and solutions, today announced the completion of an agreement with Chicago-based Supply-Chain Services (SSI). SSI will install ReturnMatrix(TM), a web-based returns management solution featuring rules- based authorization, transportation management, disposition optimization, advanced reporting capabilities as well as full systems integration.
Reverse Supply Chain Management (RSCM) is a new and unique solution space that enables companies to realize increases in profitability and customer satisfaction by controlling the processes involved in moving returned products and information backward through the entire supply chain. ReturnCentral has influenced the way businesses view their reverse supply chain and has created a clear vision of the benefits to be gained from implementing an automated returns process.
"We are very pleased to be partnering with ReturnCentral. Our clients have grown to know SSI by a strong commitment to customer service. By offering our customers a web-based returns solution, we further enhance our position in the market by providing automated reverse logistics services whereby our clients have increased visibility into their supply chains," said Mike Lund, Vice President of Sales of Supply-Chain Services.
"We are excited to be working with Supply-Chain Services," said David Hommrich, CEO of ReturnCentral. "With its strong customer-centric approach to the reverse supply chain, our web-based returns software will enhance its ability to provide a complete reverse supply chain solution while focusing on bottom-line improvements."
ReturnCentral hosts its web-based application and connects to all SSI internal systems as well as third-party transportation companies via XML and API integration. SSI customers will have authenticated secure access via the Internet to authorize returns, automate shipping and track the returned items through any of SSI`s internal processes.
About ReturnCentral (RCI)
ReturnCentral is a leading provider of reverse supply chain optimization software and services. RCI`s software solution helps companies reduce costs, increase profits, and improve customer satisfaction by automating all aspects of the product returns and disposition process. ReturnCentral provides net- native, enterprise software applications and services to the Fortune 1000. RCI is headquartered in Pittsburgh, PA. For additional information about ReturnCentral, visit http://www.returncentral.com/.
About SSI
Founded in 1966, Supply-Chain Service, Inc. (SSI) was established under the parent company System Service International, a third-party logistics (3PL) company. Offering a full range of reverse supply chain services to customers such as Sony, Motorola, Ericsson, Canon, JVC, Pitney Bowes, Abbott Laboratories, and Zebra Technologies. SSI performs comprehensive services such as national/regional product return management, repair/refurbishment, parts retrieval, re-packaging, recycling and managing customer trade-ins, recalls as well as warranty services. SSI also provides warehousing and forward distribution services for its international customers. For more information, visit http://www.supply-chainservices.com/.
For media inquiries contact:
ReturnCentral:
Lisa A. Buonarosa
Director of Marketing Communications
(412) 920-9323
lbuonarosa@returncentral.com
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