Triversity Appoints Ken Munroe as Chief Customer Officer
TORONTO – Jan. 17, 2005 –Triversity Inc., the fastest growing international provider of customer-centric retail solutions, today announced Ken Munroe has joined the company as chief customer officer. As CCO, Ken will develop and nurture long-term relationships with customers and channel partners.
Prior to joining Triversity, Ken spent 30 years at IBM in various sales and marketing positions in North America and Europe. During his tenure, he was responsible for developing and maintaining strategic relationships with key accounts such as Coca Cola and Gulfstream Aerospace, and was the recipient of two prestigious "IBM Marketing Excellence Awards". Prior to this position, Ken was director of marketing at Kyrus Corporation, where he developed and implemented marketing strategy and tactical plans for branding, positioning and sales support for products and services, developed and managed strategic business partner relationships; and positioned the company as a premier business solution provider to the retail industry.
In his new role of chief customer officer, Ken will work to strengthen existing relationships with both customers and strategic business partners. He will also communicate current activities at Triversity, share the company’s strategic vision, and identify significant trends and issues in retail.
“Triversity’s long-standing commitment to customer satisfaction and their ‘customer-first’ focus have made them a leader in customer-centric retail solutions,” said Ken Munroe, chief customer officer for Triversity. “I am excited to be a part of the Triversity team and look forward to developing positive relationships with each and every customer.”
“Ken`s in-depth background and experience in building and maintaining strong customer relationships makes him ideally suited for the role of chief customer officer,” said David Thomas, president and CEO of Triversity. “We proudly welcome Ken Munroe to the Triversity team.”
About Triversity Inc.
Triversity is the fastest growing international provider of customer-centric retail solutions. Triversity’s solutions enable retailers to transform the customer experience throughout the retail enterprise while dramatically improving their operating efficiencies. Retailers around the world have built their businesses around Triversity’s market-leading store solutions and business decision support solutions, which include client-server, enterprise and mobile POS; workforce management; loss prevention; analytics and reporting; sales audit; and centralized transaction services such as stored value, returns authorization, integrated and certified EFT services, customer profiling and history, and loyalty and promotion delivery programs. Triversity extends its offerings through partnerships with the industry’s leading technology vendors, allowing the company to deliver complete sell-side solutions and services.
Triversity’s retail solutions are installed in over 500 retailers in 32 countries, processing billions of transactions a year. Retailers using Triversity’s technology solutions include the U.S. Army and Air Force Exchange Service (AAFES), Casa Ley, Comercial Mexicana, Comercial Vh, The Children’s Place, Discovery Channel, Dollar General, Hallmark, Staples – Business Depot, The Shoe Company, The Sports Authority, The TJX Companies, Wawa and Williams-Sonoma. Triversity’s world headquarters is located in Toronto, with U.S. headquarters in Philadelphia. For more information, please visit www.triversity.com.
CONTACT:
Elizabeth Ellis
KetnerBarnes, Inc.
Phone: (512) 794-8876
Fax: (512) 794-9923
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