DigitalThink Unveils Retail-Specific Online Courseware at NRF
DigitalThink and NRF Foundation Online University to Offer Courses to Retailers
New York, NY - National Retail Federation - Jan 13, 2003 - DigitalThink, Inc. (Nasdaq: DTHK), the leader in custom e-learning for Fortune 1000 companies, today announced the availability of online retail courses that complement its custom e-learning courseware development services for the retail industry.
Through focused, retail-specific courses, DigitalThink helps retailers boost sales, improve customer service, and lower operating expenses. The retail courseware is based on award winning custom development for major retailers. Through DigitalThink, retailers can quickly establish an online training program, while still yielding the flexibility to add in custom features as needed.
Additionally, the NRF Foundation (NRFF), the research and education arm of the National Retail Federation, today announced the availability of DigitalThink`s retail courses through NRFF`s NRF University wired. This new initiative offers global retailers of all types educational content designed specifically for retailers. As part of the development process for NRF University wired, DigitalThink`s retail-specific curriculum was peer-reviewed by the NRFF and retail training experts.
The DigitalThink retail courseware includes 29 courses that contain retail specific case studies and scenarios. Topic areas are customer service, sales training, associate development, managerial skills, area management, and loss prevention - all with integrated audio, tracking and reporting and pre and post assessments. Through DigitalThink`s L5 delivery platform, the courses also offer a personalized learning path through the content.
"Based on their experience, depth of knowledge and penetration in the retail industry, DigitalThink was selected, along with a small number of content providers, to provide its retail courseware for the launch of NRF University wired," said Kathy Mance, Vice President of the National Retail Federation Foundation at the National Retail Federation. "The content also met our goals for adherence to open standards, and accessibility across a geographically dispersed membership."
"The best of breed of all of our custom work is now available to the entire retail industry," said Michael Pope, president and CEO of DigitalThink. "We expect customers to see measurable results from the increased store productivity, the decreased costs, and the overall improvement to their bottom line."
Demonstrations of DigitalThink`s retail courseware are available today and tomorrow here at the show at both the NRF Foundation`s Resource Center at the Crystal Palace and at the Sun Microsystems, Inc. Booth (#737). Additionally a demonstration can be arranged by contacting Kim Daniel at 415-652-1599 or kdaniel@digitalthink.com, or can be viewed online at www.digitalthink.com/retail.
About the National Retail Federation
The National Retail Federation (NRF) is the world`s largest retail trade association with membership that comprises all retail formats and channels of distribution, including department, specialty, discount, catalog, Internet and independent stores. NRF members represent an industry that encompasses more than 1.4 million U.S. retail establishments, employs more than 20 million people - about 1 in 5 American workers - and registered 2001 sales of $3.4 trillion. NRF`s international members operate stores in more than 50 nations. In its role as the retail industry`s umbrella group, NRF also represents 32 national and 50 state associations in the U.S. as well as 36 international associations representing retailers abroad. For more information about NRF, visit www.nrf.com. The NRF Foundation is the education and research arm of the National Retail Federation.
About DigitalThink Retail Solutions
DigitalThink offers retailers custom e-learning that improves store performance by advancing the skills of customer-facing associates and managers. DigitalThink`s complete solution combines retail expertise and proven instructional design with the e-learning industry`s leading learning delivery system. For more information, please visit www.digitalthinkcom/retail.
About DigitalThink
DigitalThink is the leader in custom e-learning for Fortune 1000 companies. DigitalThink provides the right combination of courseware development, do-it-yourself capabilities, learning delivery, and industry-specific expertise. DigitalThink`s customers include BearingPoint (formerly KPMG Consulting), Charles Schwab & Co., Circuit City, EDS, Kinko`s, Mazda, and Red Hat. When learning matters, the proven choice is DigitalThink.
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