QRS Launches QRS Insight™ To Help Improve Performance Across the Retail Supply Chain
CONTACT:
Cynthia Seymour
+1-510-965-4508, cseymour@qrs.com
or
Katherine Post
+1-510-965-4521, or kpost@qrs.com
both of QRS Corporation
or
Erin McMahon of OutCast Communications
+1-415-392-8282, or erin@outcastpr.com
for QRS Corporation
QRS Builds on Retail Transaction Expertise with Added Intelligence and Visibility to Speed Supply Chain Responsiveness
RICHMOND, Calif. – January 13, 2003 — QRS Corporation (Nasdaq: QRSI), a leading provider of collaborative commerce solutions to the retail industry, today announced the launch of QRS Insight™, which automates business process monitoring and problem resolution. QRS Insight monitors enterprise systems and databases, detects problems, alerts the appropriate users, enables collaborative resolution, and escalates issues as necessary. The solution also provides reporting and analysis based on Key Performance Indicators (KPIs).
QRS Insight works with most major enterprise applications and databases available today, including the QRS solutions suite. By adding significant value to installed systems in as little as 30 days, QRS Insight allows customers to immediately increase the effectiveness of their current software infrastructure.
With QRS Insight, retailers and suppliers use real-time monitoring agents to track critical operational and transaction issues that can be triggered by specified conditions – such as orders that are at risk of shipping late, invoices that don`t match purchase orders, or inventory that is below or above planned levels. If the system detects a problem, it immediately alerts the appropriate users via email, pager, or wireless device.
Users can then access a web-based tracking and collaboration tool to resolve the exception. If the problem is not resolved, the system automatically triggers escalations and provides collaboration and escalation histories. QRS Insight also offers performance management and reporting to measure performance across the supply chain through KPIs.
"With this exciting new addition to our product suite, QRS is further enabling companies to better manage their supply chain," said Liz Fetter, president and CEO of QRS. "QRS Insight lets companies get the most out of their existing infrastructure by minimizing blind spots, shrinking response times, and improving performance through faster, better decision-making."
QRS Insight is available now. For more information, please contact sales@qrs.com or call 1-800-872-8255.
About QRS
With headquarters in Richmond, California and operations in France, the United Kingdom and the Netherlands, QRS (Nasdaq: QRSI) has been building trading communities by automating the way companies connect, collaborate and transact since 1988.
Today, QRS delivers e-commerce software and services that help retail companies bring products to market quickly and profitably. With a complete collaborative commerce solution for companies of any size or technology infrastructure, only QRS combines total electronic communication with the retail industry`s most extensive source of product information for accurate retail trading partner transactions. QRS also allows companies to monitor and manage processes from the supply chain to the store floor so that problems can be detected and resolved. More than 8,000* customers – including Sears, Roebuck and Co., Selfridges plc and Jones Apparel Group – use QRS to better serve their customers, reduce time and cost and improve sales margins. Learn more about QRS at www.qrs.com.
*Based on total QRS corporate customers that purchased or licensed QRS products and services between April 2001 and May 2002.
Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995:
This release contains forward-looking statements regarding future events and the future financial performance of QRS Corporation that involve risks and uncertainties. Readers are cautioned that these forward-looking statements are only predictions and may differ materially from actual future events or results. Readers are referred to the documents filed by QRS Corporation with the SEC, specifically the most recent reports on Form 10-K, 8-K, and 10-Q, each as it may be amended from time to time, which identify important factors that could cause actual results to differ from those contained in the forward-looking statements, including risks associated with general economic conditions; specific conditions in the retail industry; competition; changes in our senior management; rapid technological change in our industry; dependence upon key customers and their trading partners; ability to introduce and market acceptance of new products and services; the ability to successfully integrate and manage acquired businesses and technologies; and dependence upon IBM for e-commerce services, among others. QRS assumes no obligation to update the forward-looking information contained in this news release.
©2003 QRS Corporation. All Rights Reserved. QRS, the QRS logo and QRS Insight are trademarks or registered trademarks of QRS Corporation in the United States and other countries. Trademarks of third parties are owned by their respective owners.
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