MARY KAY INC. SELECTS TEALEAF INTEGRITEA

Guide to E-Commerce Technology

Cosmetics Leader Implements Web Application Management Solution to Manage .NET Migration

San Francisco, CA, February 10, 2003 — TeaLeaf Technology®, the pioneer in Web application management, today announced that TeaLeaf IntegriTea™ will be implemented by cosmetics leader Mary Kay Inc. Mary Kay will use TeaLeaf IntegriTea to ensure the reliability and accuracy of the company`s Web presence, including the Web interface relied upon by more than 900,000 Mary Kay Independent Beauty Consultants serving customers in 33 markets worldwide.

Barry Bloom, chief architect at Mary Kay, said, "Mary Kay has long recognized the efficiencies in moving our operations to a Web-based infrastructure. With IntegriTea, we now have the Web application management solution to confidently migrate to a comprehensive .NET environment. We fully expect IntegriTea to improve the integrity of our applications and significantly reduce the time it takes to identify, diagnose and solve Web application problems. For managing the integrity of Web applications, IntegriTea is better than any other product we have seen."

"Mary Kay’s independent sales force rely on the accuracy of the Mary Kay application to conduct their business," said Frank Vaculin, CEO of TeaLeaf. "We are pleased to provide Mary Kay with the means to assure the integrity of its Web applications. We are looking forward to a long-term relationship with Mary Kay."

TeaLeaf IntegriTea is a Web application management solution that, in real time, provides IT with visibility into what the real user does and sees, the context in which problem occur, and the means to correlate those problems back to the actual users affected. TeaLeaf IntegriTea complements availability and performance solutions by assuring the content and correctness of Web applications. The result to IT typically involves a 60% reduction in Web application support costs.

About Mary Kay
Mary Kay Inc., a leading direct seller of skin care and color cosmetics, achieved its fourth consecutive year of record results in 2002, surpassing $1.6 billion in wholesale sales. The company has more than 900,000 Mary Kay Independent Beauty Consultants in 33 markets worldwide. The Mary Kay(R) product line includes more than 200 premium products in eight categories: facial skin care, color cosmetics, nail care, body care, sun protection, fragrances, men`s skin care and men`s and women`s dietary supplements. To locate a Consultant near you, call 1-800-MARY KAY (627-9529) or visit www.marykay.com.

About TeaLeaf Technology
The technology infrastructure that supports today`s businesses demands an unprecedented visibility into the application ecosystem. TeaLeaf Technology® delivers the only Web application management solution to manage the integrity of Web applications. Using patented technology, the award-winning TeaLeaf solution captures every user session, detects application failures in real time, alerts operations staff to these problems immediately, and correlates the problems to the end user instantly. The result to IT is increased application reliability, accelerated problem resolution, and lower overall cost of application ownership. TeaLeaf is headquartered in San Francisco, CA. For more information, email info@tealeaf.com or visit the Web site at www.tealeaf.com.