NETLEDGER DELIVERS ADVANCED PARTNER SELF-SERVICE CAPABILITIES TO FACILITATE COMPLETE RESELLER MANAGEMENT
SAN MATEO, Calif. AND Chicago, DCI CRM CONFERENCE & EXPO, February 20,
2003 - NetLedger, Inc., makers of Oracle(r) Small Business Suite, today
announced Advanced Partner Center, a unique module designed for small to
mid-sized businesses using partners in their selling process. The Advanced
Partner Center gives businesses unprecedented power to address the challenges
of partner relationship management (PRM). The Oracle Small Business Suite
name is used under license from Oracle Corporation (NASDAQ: ORCL).
Most companies, regardless of industry, depend on partners to help market,
sell, distribute and support their products. While some companies have
stand-alone systems to manage partners, they have the significant drawback
of being information silos so neither the company, the partner nor the
customer have a complete picture of the business relationship. By building
the Advanced Partner Center into NetSuite, which already has the advantage
of CRM and ERP data in one system, everyone involved has real-time access
to the information they need. Selling partners are treated as an extension
of the company they are representing - they can access leads, they can
place orders, they can find what is in stock, and they can check support
cases of their clients all simply by logging on to the Web.
The companies that extend NetSuite`s PRM capabilities to their partners
also benefit greatly. They get greater visibility into partner pipelines
and forecasts because the opportunities are managed directly in the system.
They eliminate redundant day-to-day partner support as partners can now
access much of what they need to know simply by logging into the system.
They can determine the effectiveness of joint marketing campaigns. And
best of all, the company providing the partner access doesn`t have to do
anything special to enable this access. There`s no complex data to be
imported or exported, no tricky XML web services to be written. All that`s
required is using a simple point and click GUI to define what data and
application functionality a specific partner has rights to view and edit,
and the partners are on-line leveraging all the advanced CRM and ERP functions
integrated in NetSuite.
"Building customer relationship management systems for companies that directly
manage their customer relationships is a straightforward, well defined
process. However, creating CRM solutions for the millions of companies
that use third-parties to reach end-customers is significantly more complex,"
said Zach Nelson, president of NetLedger. "NetSuite`s unique architecture
allows companies for the first time to extend the same functionality that
they give to their internal sales, support and service staff to the third-parties
who are representing them in the market.
The Advanced Partner Center has deep functionality that allows businesses
to truly involve their partners in their selling process, including:
* Visibility into the sales forecast from resellers with joint opportunity
management
* Streamlined order and inventory management by providing real-time access
to distribution partners
* Increased sales through resellers via promotional discounts and marketing
campaigns
* Improved customer management by sharing access to cases and contact history
with partners
* Increased partner knowledge by sharing sales and product information
via publishing
* Ability to protect confidential information using multiple permission
levels and flexible customization
Pricing and Availability
Available immediately, Advanced Partner Center is offered at $50 per partner,
per month. New subscribers can access NetLedger`s application services
for as little as $50 per user, per month.
Delivered as online services, NetLedger`s products enable companies to
manage all key business processes in a single, integrated system. There
is no hardware to procure, no large, up-front license fee, no maintenance
fees associated with hardware or software, and no complex set-ups. Since
NetLedger`s first online application launch in 1999, the company has surpassed
the 6,000-customer milestone, making it the leading provider of integrated
online ERP/CRM application services for small and mid-sized businesses.
About NetLedger, Inc.
Founded in 1998, NetLedger, Inc. is a leading provider of ERP and CRM application software for small and mid-sized businesses. In addition to NetLedger(tm)
Advanced Accounting, NetCRM(tm), and NetSuite(tm), NetLedger`s products
also include Oracle Small Business Suite, which has won many prestigious
industry awards, such as the PC Magazine Editors` Choice Awards in 2001
and 2002; PC World Best Bets 2001; PC World 2001 World Class Award; Forbes.com`s
Best of the Web 2001 and 2002; and Upside Hot 100 2002. Recently NetLedger`s
NetSuite has won five stars out of five from PC Magazine. NetLedger also
provides enhanced, integrated solutions through its strategic partnerships
including Yahoo! Inc. (Nasdaq: YHOO), Paytrust, and Innovative Merchant
Solutions. The company currently has more than 6,000 companies using its
products and the company`s investors include Larry Ellison, StarVest Partners
L.P., ADP and PaineWebber. For more information about NetLedger visit www.netledger.com.
###
Trademark
Oracle is a registered trademark of Oracle Corporation and/or its affiliates.
Back...
