Leading floral and gift provider uses GXS`s online document transaction solution to enhance customer service
GAITHERSBURG, Md.--Feb. 26, 2003--Global eXchange Services, Inc. (GXS) today announced that it has been selected by FTD.COM, FTD, Inc.`s direct to consumer provider of flowers and specialty gifts, to provide online document translation services. The services from GXS are designed to enable FTD.COM to enhance its service to business and retail partners by providing quicker turn-around of electronic transactions such as invoices and purchase orders.
GXS`s Network-Based Translation (NBT) services will provide FTD.COM with the ability to quickly translate documents produced by its own proprietary back office systems into electronic data interchange (EDI) formats that meet the individual trading requirements of FTD.COM`s partners. These partners, such as large retail chains, offer FTD.COM flowers and specialty gifts to their customers supported by FTD.COM`s Web sites and call centers.
"One of the key values of outsourcing is that it allows e-commerce customers such as FTD.COM to focus maximum IT resources on their core business mission," said Steven Scala, Vice President of Marketing for GXS. "Using our hosted NBT service enables FTD.COM to expedite supply chain processes, while at the same time applying additional resources to enhance customer service."
About FTD, Inc.
FTD, Inc., supported by its world-wide FTD brand, is a leading provider of floral services and products to FTD florists and consumers. Through its florist business, FTD, Inc. provides products and services to approximately 21,000 quality member florists in the U.S. and Canada and through affiliated or related organizations, connects approximately 28,000 additional florists in 152 countries outside of North America. FTD, Inc.`s consumer business is a direct marketer of flowers and specialty gifts, primarily through the www.FTD.COM Web site and 1-800-SEND-FTD telephone number. FTD, Inc.`s Class A Common Stock is quoted on the Nasdaq National Market under the symbol "FTDI". Additional information about FTD, Inc., including investor relations, is available at its Web sites, www.FTD.COM and www.FTDI.com.
About Global eXchange Services
Global eXchange Services, Inc. (GXS) operates one of the largest B2B e-commerce networks in the world, managing 1 billion transactions annually for more than 100,000 trading partners. With more than 35 years experience, GXS provides supply chain services and software to 60% of Fortune 500 companies. GXS is headquartered in Gaithersburg, Md. Call (800) 560-4347 or visit our Web site at www.gxs.com.
Caution Concerning Forward-Looking Statements
This document includes certain "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on management`s current expectations and are subject to uncertainty and changes in circumstances. Actual results may differ materially from these expectations due to changes in global political, economic, business, competitive, market and regulatory factors. These factors include technological developments, customer demand, trading partner participation and network availability.
Contact:
Eric McErlain
Global eXchange Services, Inc.
(301) 340-4644
eric.mcerlain@gxs.com
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