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Press Releases Wednesday, October 15, 2003   
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TRANSPORTGISTICS RELEASES NEW SOLUTION: ProductReturns.com to Remove the Difficulties of Excessive Freight and Administrative Costs from the Customer Returns Process

Bohemia, NY (Oct. 15, 2003) -- TransportGistics today introduced new technology that automatically, quickly and effectively processes returned goods. The solution, ProductReturns.com, generates Return Authorizations, routes returns via least cost carriers, generates bar coded return Bills of Lading and facilitates the receiving and accounts payable/receivable processes. This is the latest addition to TransportGistics’ strong portfolio of web based transportation and logistics management solutions.

ProductReturns automates a client’s ability to create and monitor the Return Materials Authorization process from creation to conclusion. It promises complete flexibility, control and reduction of the escalating costs and time-consuming nature of handling product returns.

ProductReturns (www.productreturns.com) provides users with real time authorization and access to return information by managing and routing the disposition of goods from the time authorizations are required until they are received and / or accounted for.

“The most effective way to reduce return goods costs is to incorporate improved technology, better data management, faster processing / shorter cycle times, closer examination of returns credit and earlier disposition decisions” says Stuart Miller, Vice President of TransportGistics. “ProductReturns provides the necessary tools to drive down and manage the increasing expense of this exorbitant cost center”.

The ProductReturns solution captures returns data at the beginning of the process and drives decision making enabling a more cost effective process. It is a fully integrated online system for returns administration, reverse logistics and service center management. It converts this traditional source of customer dissatisfaction and excess cost to a competitive advantage and a profit center.

TransportGistics is a global, multi-product application service provider (ASP) that provides market leading, simple, incremental solutions for transportation management and logistics functions within the supply chain. It specializes in helping companies manage transportation services and customer satisfaction. In addition to ProductReturns.com, the Logistics ASP’s technology solutions include RoutingGuides.com, which enables users to manage, distribute and track acknowledgements to their vendor compliance or routing guides, BLGen.com which enables users to generate, manage, store, print, and distribute shipping documents; InsourceAudit.com a freight bill management, shipment information and cost control portal that provides rating, auditing, payment and reporting; FreightTracing.com which optimizes transportation activities by aggregating and displaying up-to-the-minute shipment information; TRaIDS.net which provides post receipt tracking and accountability of packages and shipments, and LBPservices.com which manages the transportation functions of planning and procurement of transportation services with better management and lower cost.

Contact Information
Stuart Miller
smiller@transportgistics.com
http://www.transportgistics.com
(631) 567-4100

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