Web site availability roars along like a lion in March
Web shoppers in March could access a top 50 retail site with a high broadband connection an average of 99.33% of the time, compared with an average of 98.32% for a low broadband connection and 84.69% for dial-up.
The retailers delivering the best site success rate in March included OfficeMax.com at 99.75% and Zappos.com and LLBean.com each with an average of 99.64%.
The web merchant providing the best low broadband availability also was OfficeMax.com at 99.35%.
Top 50 Web Site Performance Index: Availability
March 01 , 2007 - March 31 , 2007
Availability (%)
Rank
Retailer
Dial Up
Low Broadband
High Broadband
1
Zappos
97.17
99.30
99.64
2
Office Max
96.86
99.35
99.75
3
Office Depot
96.62
99.20
99.25
4
J. C. Penney
96.39
99.16
99.62
5
Eddie Bauer
96.26
98.55
99.20
6
Neiman Marcus
96.03
99.13
99.61
7
Avon Shopping
95.89
99.28
99.25
8
Dell
95.78
98.70
99.41
9
Sears
95.59
98.89
99.38
10
Quixtar
95.41
98.38
99.30
11
Peapod
94.51
98.71
99.40
12
Scholastic
94.45
98.38
99.32
13
Footlocker
94.42
99.10
99.59
14
L. L. Bean
94.21
99.21
99.64
15
Macys Store
94.02
98.28
99.18
16
Cabelas
94.01
98.42
99.49
17
Gateway
92.97
98.39
98.93
18
CompUSA
92.83
98.86
99.40
19
Staples
92.37
98.65
99.57
20
Nordstrom
92.29
98.93
99.65
21
Barnes and Noble
91.76
98.74
99.67
22
Williams-Sonoma
91.66
98.88
99.57
23
CDW
91.07
98.78
99.46
24
Musicians Friend
90.29
99.07
99.65
25
Netflix
89.90
98.94
99.42
26
Overstock
89.47
98.44
99.21
27
Circuit City Home
88.77
98.95
99.44
28
PC Connection
88.64
98.35
98.92
29
Drugstore
88.60
98.24
99.14
30
FTD
88.34
98.40
99.45
31
HSN
88.16
98.34
98.73
32
Victoria Secret
86.73
97.20
99.27
33
Costco
86.45
99.01
99.54
34
HP Shopping
86.25
98.33
99.13
35
1-800 Flowers
84.76
98.64
99.40
Benchmark Average
84.69
98.32
99.33
36
Amazon
84.65
98.98
99.47
37
Chadwicks
84.07
99.05
99.62
38
Apple Store
82.14
98.15
99.37
39
Newegg
81.25
98.22
99.32
40
Buy.com
80.47
98.74
99.43
41
Tiger Direct
79.20
98.14
99.21
42
QVC
76.94
98.30
99.41
43
Oriental Trading
68.02
98.12
99.35
44
The Home Depot
67.22
97.10
99.20
45
Toys R Us
63.98
98.63
99.61
46
Wal-Mart
62.81
98.09
99.38
47
Best Buy
58.17
96.20
98.46
48
Target
57.14
98.02
99.13
49
Gap
31.52
89.55
97.71
50
Sony Style
27.95
95.74
99.46
All data for this report is collected by the Gomez Last Mile network,
30 times an hour from Dial Up, Low and High Broadband users across
the United States, 24 hours a day except between 3AM to 6AM EDT.
Availability is determined by the percentage of tests that fail to