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Press Releases Wednesday, April 2, 2003   
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Global eXchange Services Introduces Enterprise System Process Integrator for Supply Chain Orchestration

Process Automation Combined With Messaging to Address Breakdowns In The Supply Chain

Gaithersburg, MD -- 03/31/2003 - Global eXchange Services, Inc. (GXS) today announced the availability of its Enterprise System™ Process Integrator to orchestrate supply chain processes that span multiple systems (ERP, SCM, Legacy, B2B) and execute workflow to automate exception handling and pro-active notifications. The result: a more efficient supply chain.

“In isolation, traditional workflow and message automation have their limits: people-based workflow does not make allowances for the automation of data into and out of individual applications, while message automation fails to capture human interaction that is critical to process flow,” said John Radko, GXS Chief Architect. “Enterprise System™ Process Integrator solves these problems by merging traditional workflow and message automation to facilitate end-to-end process integration.”

Enterprise System™Process Integrator complements existing data integration servers and an organization’s underlying set of legacy and ERP applications to automate complex, business rules-based transaction processing. As exceptions arise, Enterprise System™ Process Integrator’s workflow engine triggers exception-handling processes that may use e-mail, fax, or interactive mobile notifications to proactively engage the right people to prevent unnecessary delays.

Enterprise System™ Process Integrator’s Web-based cockpit also provides status and visibility into business processes as they are being executed – whether it’s RosettaNet ordering, promotions pricing, item synchronization across multiple store brands, debt collections or procurement rules enforcement for commodity goods. With the ability to standardize business processes and gain the intelligence needed to improve supply chain interactions, organizations partnering with GXS can wring a substantial return on investment from their precious IT dollars.

"In today`s challenging business environment, buyers and their suppliers are demanding real-time visibility into each step of a supply chain process,” said Chor-Ching Fan, Global Marketing Manager, Business Process Integration at GXS.

“Here’s a simple scenario. First, a retailer places an order with a supplier. Did the order make it to the supplier? Next, the order gets directed to the ERP system for order processing. Did the ERP respond? Did the retailer ever receive the supplier`s confirmation? And so on. By providing visibility and automating the exception handling process, Enterprise System™ Process Integrator addresses failure points within a supply chain process,” said Fan.

Enterprise System™ Process Integrator supports the most demanding ecommerce scalability requirements through its J2EE architecture and supports leading infrastructure environments. Enterprise System™ Process Integrator is available with Rapid ROI packages to accelerate orchestration around key supply chain processes, including credit approval, risk management, accounts payable, sourcing or product development, supplier scorecards, order fulfillment, supplier ramping, FA status and tracking, translation, map development and testing, pricing and promotions, item synchronization, new product launches, and shipping and accounts receivable.

About Global eXchange Services
Global eXchange Services (GXS) operates one of the largest B2B e-commerce networks in the world, with more than 100,000 trading partners. The network`s 1 billion annual transactions account for $1 trillion in goods and services. With more than 35 years experience, GXS provides supply chain services and software to 60 percent of Fortune 500 companies. Website: www.gxs.com

Caution Concerning Forward-Looking Statements This document includes certain "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on management`s current expectations and are subject to uncertainty and changes in circumstances. Actual results may differ materially from these expectations due to changes in global political, economic, business, competitive, market and regulatory factors. These factors include technological developments, customer demand, trading partner participation and network availability.

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