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Press Releases Wednesday, November 19, 2003   
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Earn Miles for Holiday Shopping on United’s Mileage Plus Mall

Get the Most From the Holidays with More Than 70 Name Brand Retailers, Guaranteed Satisfaction and Added Convenience

CHICAGO, November 17, 2003 - United Airlines (OTCBB: UALAQ.OB) ushered in the holiday shopping season today with an expanded Mileage Plus Mall shopping area that features more than 70 name-brand retailers, offers shoppers up to 10 bonus miles* for every dollar they spend, and lets customers earn up to double miles at select retailers during December. The extra convenience, selection, savings and guaranteed satisfaction at Mileage Plus Mall make this online destination a one-stop shop for gift-giving this holiday season.

"Shoppers at the Mileage Plus Mall can get all the benefits of shopping online, including 24/7 access and a spectacular selection from dozens of the most popular brands, while simultaneously earning miles for future family trips or a romantic winter vacation," said Robert Sahadevan, Senior Vice President - UAL Loyalty Services. "In addition to finding everything they need to make their holiday gift giving special, shoppers can earn miles for all of their holiday purchases, and take advantage of special offers and promotions changing weekly at the mall."

According to Jupiter Research, U.S. consumers will spend $16.8 billion online in November and December, up 22% from the $13.8 billion spent in those same two months in 2002. This year more than ever, Mileage Plus Mall`s expanded retail selection and unique gift ideas make it easy for holiday shoppers to find something for everyone on their lists and to earn miles at the same time with the following great features:
** More than 70 name brand retailers such as Best Buy, sharperimage.com, Eddie Bauer, GiftCertificates.com(tm), Lands` End, PETsMART.com, Discoverystore.com, wine.com, Harry and David, Hammacher Schlemmer, RedEnvelope.com and many others;
** The added bonus of earning even more miles when shoppers purchase items in the Mall with their United Mileage Plus Visa;
** Deals and discounts from retailers such as L.L. Bean and Best Buy that offer free shipping and special online holiday bargains;
** Greater bargains and special bonus offers for United 1K fliers exclusively on the members United Premier Executive 1K Website; and
** Shopping anytime from anywhere - Mileage Plus Mall is open twenty-four hours a day, seven days a week, helping to make the season a little less hectic.

The amount of miles a shopper can earn on purchases varies by retailer. For instance, shoppers who buy from igourmet.com through the Mileage Plus Mall can earn 8 miles for every dollar spent. Shoppers who buy from FTD.COM at the Mall can earn 10 miles for every dollar spent. So, start shopping today. Visit www.mileageplusmall.com.

*In most instances, miles are calculated on the net purchase amount, excluding taxes, shipping and special handling charges. Shoppers can complete their shopping transaction by making payment within the same session and earn Mileage Plus miles for their purchase right away.

About Mileage Plus
Enjoy award travel worldwide with United Mileage Plus. With over 42 million enrolled members, Mileage Plus has been voted the number one frequent flyer program by readers of Business Traveler magazine for seven years running. Mileage Plus members can earn miles and redeem awards to nearly 700 destinations in more than 120 countries when you fly United or any one of the 15 Star AllianceTM member airlines. Mileage Plus members also can earn and redeem miles with nine other non-Star Alliance partner airlines. Earn miles when you stay at a hotel, rent a car, make a long-distance phone call, make a purchase on your Mileage Plus Visa, dine at a restaurant, shop or invest online - and more - with over 100 Mileage Plus partners around the world. For more information or to enroll, visit united.com/mileageplus.

About United Airlines
United and United Express operate more than 3,300 flights a day on a route network that spans the globe. News releases and other information about United can be found at the company`s web site at www.united.com.

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