CompUSA Selects Endeca InFront To Boost Online Sales - Just In Time for the Holidays
One of the Nation`s Leading Technology Resellers Taps Endeca for
Best-in-Class Search, Navigation and Merchandising for Both B2C and B2B
Properties
CAMBRIDGE, Mass., Dec. 9, 2003 Endeca, the only provider of advanced
search and Guided Navigation(SM) solutions, announced today that
CompUSA is using Endeca InFront(R) to enhance the online shopping
experience and generate higher conversion rates for its broad array of
computer and software products. The new features went live on the
CompUSA site in late November - just in time for the busy holiday
shopping season.
Seeking a solution to help boost online sales and service for their
B2B and B2C sites, CompUSA selected Endeca InFront for its unique
ability to provide both exceptional search and navigation, with
dynamic merchandising for in-context promotion throughout the search
and browse experience. Another key differentiator was InFront`s custom
catalog capability, which will provide each of CompUSA`s business
accounts with a customized view of the same great shopping experience
Endeca provides on the retail side. In addition, CompUSA valued the
ability of Endeca`s award-winning technology to greatly reduce the
time and resources required for regular site upgrades and maintenance.
"With our enormous number of product and service offerings, it is
important for us to implement a search solution that will not only
direct our customers to the specific products and information that
they desire, but also allow them to easily navigate and find what they
need each time they visit," said George Coll, vice president of
e-Commerce for CompUSA. "After a thorough review process, we chose
Endeca InFront to power both site browsing and search, as well as
merchandise select products for maximum exposure and profit. InFront
will allow us to exceed our customers` expectations and help us excel
in our position as market leader."
In its role as one of the nation`s largest B2B resellers of computers,
electronics and services, CompUSA also plans to use Endeca InFront to
greatly enhance and simplify the shopping experience for its key
business customers. Taking advantage of InFront`s custom catalogs
functionality, CompUSA can now offer personalized catalogs that are
specifically tailored to give customers quick access to preferred
vendors and products, while at the same time making it easier for
CompUSA to better manage its diverse customer base.
Developed for both B2B and B2C commerce and catalog websites, Endeca
InFront empowers online merchants to offer a superior online shopping
experience, improve conversion rates, increase basket sizes and boost
revenues, while enhancing overall customer satisfaction. InFront
brings together Endeca Search, the best in next-generation search,
with Guided Navigation for results that are delivered in-context and
provide users with the most relevant next step options for refinement.
"We are proud to be the search and navigation provider for one of the
nation`s premier technology retailers," said Jim Baum, President and
COO for Endeca. "In selecting Endeca for their online search,
navigation and merchandising needs, CompUSA is giving their customers
the unmatched ability to find what they are looking for, while in
return generating an improvement in their overall business results."
CompUSA, Inc. serves retail, corporate, government and education
customers with 227 stores in 90 major markets, in-house technical
service departments and an extensive online store. CompUSA`s inventory
includes all major brands of computers and information products.
CompUSA also carries more than 2,000 software titles.
Endeca Search and Guided Navigation solutions help businesses across a
variety of sectors like retail, financial services, manufacturing,
information publishing and business-to-business with applications that
address the information overload problems associated with content,
catalog and enterprise information access and retrieval. Endeca
solutions are built on innovative technology that makes it possible
for the first time to offer Guided Navigation and advanced search on
structured and unstructured information with high performance and low
total cost of ownership, at any scale.
About CompUSA
CompUSA, Inc. is one of the nation`s leading retailers and resellers
of technology products and services. CompUSA currently operates 227
CompUSA Superstores in 90 metropolitan markets across the United
States that serve retail, small-to-medium businesses, corporate,
government and education customers and includes technical service
departments. Many of the stores include classroom-training facilities.
CompUSA also operates a web site that offers an assortment of over
80,000 items at www.compusa.com.
About Endeca
Endeca offers innovative Endeca Search and Guided Navigation(SM)
information delivery solutions for companies who need to integrate,
discover, and navigate enterprise data to solve the business problems
associated with information overload. Endeca technology, a winner of
Computerworld`s 2003 Innovative Technology Award, is already at work
for leading retail, financial services and business-to-business
companies like Barnes & Noble, Putnam Investments, and Arrow
Electronics. Endeca solutions empower users to explore and discover
relevant relationships in data and find accurate and precise results
with unprecedented speed. This search and navigation technology can be
applied across a wide-range of enterprise and customer applications
including Knowledge Management, Customer Relationship Management
(CRM), customer self-service, analytics, catalogs, directories, and
portal integration. Endeca is a privately held company headquartered
in Cambridge, MA. Endeca is an IBM Advanced Business Partner. For more
information, visit www.endeca.com or contact us at info@endeca.com.
Endeca, Endeca InFront and Endeca Navigation Engine are registered
trademarks, Endeca ProFind is a trademark and Guided Navigation is a
service mark of Endeca Technologies, Inc. All other product and
service names mentioned herein are or may be registered trademarks or
trademarks of their respective companies or organizations.
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