New Addition Offers Retailers Proven Store and
Labor Management Solutions – All On One Platform
Austin, Texas (December 15, 2003) – 360Commerce, the leading provider of Java-based store and enterprise software, today announced that it has acquired Simplified Workforce Solutions, a leader in the workforce management software market. With this acquisition, 360Commerce adds Simplified’s workforce management solutions and its team of workforce management industry experts to 360Commerce’s industry-leading solutions and retail expertise. Additionally, the acquisition added several high profile customers to 360Commerce’s list, including Rite Aid and Build-A-Bear Workshop.
360Enterprise™ Workforce Management is an easy to learn, easy to use J2EE application that enables retailers to increase sales by providing better customer service, reduce labor costs, and increase employee satisfaction. Best-of-breed features, including a centralized deployment model, real-time performance alerts, and unique Warm-Start™ optimization, clearly distinguish 360Enterprise™ Workforce Management as the market leader among labor management solutions.
According to the 2003 Retail Technology Study by Gartner and RIS News, labor scheduling is fourth on retailers’ lists of top planned technology implementations. The study also shows that 45% of retailers saw payback on their labor scheduling implementation within a year or less. Labor costs, which typically run from 7-20% of sales, is a retailer’s largest variable cost. If managed properly, it can become a strategic asset and provide large-scale savings that positively impact the bottom-line, and the right workforce management tool can rapidly deliver a high ROI.
According to an April 2003 report by AMR Research, Stretched Store Operations Find Relief With Workforce Management, "Any retailer being stretched in different directions by conflicting priorities concerning labor costs, service levels, and employee satisfaction should look to workforce management systems to help alleviate the pain. While these systems certainly aren`t a cure-all, companies have reported success in using the applications to get closer to their cost, service, and employee retention goals. Workforce management should be a vital component of every retailer`s high-performance store management strategy."
"This acquisition is part of 360Commerce’s overall strategy to provide the most comprehensive suite of Java-based store and enterprise optimization solutions on a single platform," said Charles Boyd, 360Commerce’s chief executive officer. "After an exhaustive search, we decided that Simplified’s vision, technology and customer service approach was the most complementary to our own." Because the acquired solution is built on J2EE technology, integration to 360Commerce’s Java platform will be rapid and seamless, allowing 360Commerce to offer the solution immediately to current and prospective customers.
"We are pleased to join the 360Commerce team," said Brian Hopcraft, president of Simplified Workforce Solutions. "360Commerce is a power player in the store and enterprise software solution market. We have brought to the table the most powerful and easy to use labor management solution available."
About Simplified
Simplified Workforce Solutions Inc. is the world’s foremost provider of workforce management software and solutions for market leaders in the retail, chain drug, quick-serve restaurant and healthcare industries. Since its founding in 1999, Simplified has helped retail companies address the challenge of effectively staffing their stores to maximize customer service, control labor costs and reduce employee turnover. Simplified’s unique suite of products are designed to provide the industry’s most comprehensive workforce management solution.
About 360Commerce
From the point-of-service to the back office and across the enterprise, 360Commerce’s J2EE solutions capture and leverage operational intelligence in real time to provide retailers with competitive advantage. The vendor with more Java store systems customers than any other in the retail market, 360Commerce’s industry-leading technology empowers retailers to increase profits through operational excellence and best-in-class customer service. Leading retailers on 360Commerce’s customer list include Apple, Burlington Coat Factory, Circuit City, Cole National, The Home Depot, Gap Inc., KB Toys, and Kinko’s. 360Commerce products include 360Store™ Point-of-Sale, Unleashed™ POS, Back Office, and 360Enterprise Central Office and Workforce Management.
On the Net
360Commerce site: http://www.360Commerce.com
Simplified Workforce Solutions site: http://www.simplelabor.com
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Trademarks: 360Commerce, 360Store, 360Enterprise and Unleashed are trademarks or registered trademarks of 360Commerce Inc. Java is a trademark of Sun Microsystems Inc.
Contact:
Milly Pellizzari
Corporate Marketing Manager
360Commerce
512-491-2781
mpellizzari@360Commerce.com
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