eshare® Receives Undisclosed Sum to Settle Patent Infringement Lawsuit
ATLANTA, GA - (September 28, 2001) eshare® communications, Inc. (Nasdaq: ESHR), a leading provider of Customer Interaction Management (CIM) solutions, and Stratasoft, Inc., a wholly owned subsidiary of I-Sector Corporation (Nasdaq: ISEC), today announced that they have settled the patent infringement lawsuit that has been ongoing between the parties. The parties have entered into a patent license agreement under which Stratasoft will pay an undisclosed sum to eshare, and the parties have cross-licensed each other`s current patents as well as patents that may be obtained in the future.
Bob Hennessy, President and CEO of Stratasoft, Inc. stated, "We are pleased to be able to resolve the issues between the parties and we believe that there will be significant value added to our company by the license of eshare`s patent portfolio. eshare`s patent portfolio is very strong with wide breadth and we concluded it was in our best interests and the interests of our customers to take a license of the eshare patents. We look forward to working with eshare going forward."
Kirk Somers, assistant general counsel and senior director of intellectual property for eshare, stated, "Under the terms of the settlement, Stratasoft is obligated to pay eshare undisclosed amounts for which it will receive a license to eshare`s patent portfolio. "
About eshare communications, Inc.
Norcross, Georgia-based eshare communications, Inc. (www.eshare.com) is a premier global provider of integrated Customer Interaction Management (CIM) solutions that power the customer relationship strategies of businesses conducting traditional and Internet commerce. eshare leverages its expertise in both Web-based and traditional call center technologies to provide more than 2,500 businesses with comprehensive, scalable and integrated customer interaction solutions.
Its applications enhance a company`s existing marketing, sales and service efforts and optimize customer lifetime value while building brand loyalty. eshare was formed by the September 1999 merger of Melita International, Inc., a leader in telephony-based customer contact management, and eShare Technologies, Inc., a leader in Web-based customer care solutions.
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This press release contains forward-looking statements relating to the benefits of certain programs, the resolution of pending litigation and eshare`s intellectual property. Such statements are made based on management`s beliefs as well as assumptions made by, and information currently available to, management, pursuant to "safe-harbor" provisions of the Private Securities Litigation Reform Act of 1995. While these statements reflect our best judgement, they are subject to risks and uncertainties that could cause a change in focus and direction. A discussion of certain risk factors that may cause actual results to differ from these forward-looking statements can be found in eshare`s Annual Report on Form 10-K for the period ended December 31, 2000, on file with the SEC.
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