Xchange Strengthens Senior Management Team With New Sales Leadership
Robert Whirley joins Xchange from Computer Associates as
Senior Vice President of Americas Sales
Boston, Mass. - October 4, 2001 - Xchange, Inc. (Nasdaq: EXAP), which specializes in helping Global 5000 companies maximize profits in each customer interaction, today announced that Robert Whirley has joined Xchange as Senior Vice President of Americas Sales. Mr. Whirley will oversee new customer acquisition and development of Xchange`s partner channel to generate revenue, and will report directly to J. Chris Wagner, President and CEO. He brings to Xchange more than a decade of success in executive sales management and a variety of sales leadership positions at Computer Associates International (CA) and Cabletron Systems.
Mr. Whirley will be responsible for developing new and expanded relationships with Xchange`s partners and clients in order to drive revenue. He has more than 10 years of technology experience to complement his strong sales expertise. Prior to joining Xchange, Mr. Whirley was Senior Vice President and Regional Manager for Computer Associates` New York Region, one of CA`s largest business units, and was responsible for sales operations.
Prior to heading up the New York Region for CA, Mr. Whirley was Senior Vice President and Group General Manager for Computer Associates International Global Ebusiness Industry Solutions. In this role, Mr. Whirley was responsible for delivering strategic solutions to clients, working closely with development, product Marketing, and professional services. Mr. Whirley also held successive Senior Management positions within Computer Associates Field Sales Regions. Before joining Computer Associates, Mr. Whirley spent six years in regional management and various sales positions managing Fortune 500 accounts at Cabletron Systems.
"Bob is a sales execution machine," said Mr. Wagner. "His career of record sales to Global 5000 companies and partnerships with industry technology leaders is a testament to his talent for generating revenue. Xchange`s strength in the Global 5000 market makes him the perfect fit to lead sales for the Americas at Xchange," he stated.
Tony Maiuri, Senior Vice President of IT and Managing Director of Centralized Computing, at First Union National Bank, has been a client of Mr. Whirley`s for many years and said, "Bob`s greatest strength is that when it comes to understanding the technology problems that face big businesses today, he gets it." Maiuri continued to say, "He knows that companies look for solutions that generate ROI and improve business performance, not for bells and whistles, and he listens to the business problem and focuses on solutions. What`s more, his unmatched commitment to client relationships drives strong service from his organizations for the duration."
"Having worked with Bob, I feel that his addition to Xchange is a triumphant victory for the company," said Richard Mosher, Director of Computing Services Fleet Boston Financial. "His business skills have created a partnership instead of a client vendor relationship. If his past performance is any indication, his addition will turbo charge the top line for Xchange," he added.
"Bob is the latest in a string of key additions that bring a sharp focus on revenue to our management team," said Andy Frawley, Founder and Chairman of the Board, Xchange Inc. "His decision to join is a great win for the company."
"I am thrilled to join Xchange for three reasons; the depth and quality of its client base, the strength of its technology and the leadership of its new management team," said Whirley. "This company is operating in one of the fastest growing markets in technology, and effectively solves one of the biggest problems facing Global 5000 businesses today," he said.
About Xchange, Inc.
Xchange solutions enable Global 5000 companies to lower costs and maximize profits by Capturing Value in Play(tm) through continuous customer conversations across all channels. Xchange 7 features the depth and open architecture large companies require to extract more value from their existing CRM investments by synchronizing online and offline multi-channel customer campaigns that are integrated with call centers and all other customer touch-points in real-time. This smarter, analytical approach to each customer interaction delivers strategic customer insight and profits. For more information on Xchange or to learn about our customer-focused software and services solutions, visit our Web site at .
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Xchange and Xchange 7 are trademarks of Exchange Applications, Inc.
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