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Press Releases Tuesday, October 9, 2001   
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CyberSource(R) Announces Enhanced Risk Management Software to Protect Businesses From Accepting Fraudulent Credit Card Orders

New Risk Manager Version 2.0 Allows Implementation of Customizable Fraud Rules, Streamlines Risk Management and Increases Sales Conversion

MOUNTAIN VIEW, Calif., Oct. 9 -- CyberSource Corporation (Nasdaq: CYBS), a leading provider of risk management and electronic payment solutions for enterprise businesses, and a pioneer in Internet fraud detection, today announced the CyberSource Risk Manager version 2.0, a powerful decision management software product that can be tailored to meet the specific needs of individual businesses selling online and via call centers thwarted by fraudulent credit card orders.

Risk Manager version 2.0 automates the order acceptance and risk management process, helps to increase the conversion rate of valid orders, and provides central control to business managers. With the software, businesses can easily create rules, designate order outcomes - accept, decline, review -- and efficiently route those orders. The Web-based GUI lets business managers customize and adjust their fraud rules on-the-fly to combat emerging fraud trends without additional coding or the help of an IT professional. Additionally, the XML interfaces allow it to be easily integrated into any business system and the flexibility of the software enables businesses to streamline risk management and increase sales conversion.

"Every day cyber-criminals are finding new, complex ways to `attack` businesses selling online and via call centers," said Jeff King, Director of Risk Product Management at CyberSource Corporation. "Instead of employing cumbersome and inefficient manual review processes or other restrictive business practices to prevent acceptance of those fraudulent orders, we designed the Risk Manager software with the ability to automatically assign order outcomes and adjust rules based on the most current data, so businesses can easily respond to the fraud patterns impacting their business."

Risk Manager version 2.0, now available, is a key component of CyberSource`s comprehensive risk management solution (RMS). It can be used on a stand-alone basis or in conjunction with the other components of RMS, such as the CyberSource Internet Fraud Screen (IFS) enhanced by Visa, CyberSource Case Management and/or CyberSource Risk Analysis. Risk Manager version 2.0 supports multiple sales channels including Internet web sites, and mail order and call centers.

About CyberSource
CyberSource Corporation is a leading provider of risk management and electronic payment solutions for enterprise businesses selling via multiple sales channels. CyberSource solutions manage transaction risk and enable real-time payment processing for Web, call center/IVR, and POS environments. CyberSource professional services designs, integrates and optimizes enterprise-wide commerce transaction systems. Over 3,000 businesses use CyberSource solutions, including over half of the Dow Jones Industrial companies. The company is headquartered in Mountain View, California, and has sales and service facilities in Japan, the United Kingdom, and other locations in the United States. For more information, please visit CyberSource`s web site at http://www.cybersource.com or email info@cybersource.com.

NOTE: CyberSource is a registered trademark in the U.S. and other countries. All other brands and product names are trademarks or registered trademarks of their respective companies.

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CONTACT:
Jennifer Jennings of CyberSource Corporation
+1-650-965-6042
jjennings@cybersource.com

or

Liz Haas of Atomic tech PR
+1-415-703-9454
liz@atomicpr.com

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