
Online holiday shopping off to a slow start, says Nielsen/NetRatings
Compared to last year, the 2000 online holiday shopping season
is off to a slow start, says Nielsen/NetRatings. There was no growth the
first week of November over the previous week, Nielsen//NetRatings Holiday
E-Commerce Index reported. By contrast, online holiday shopping started the
first week in November last year. The index measures home and work Internet
user visits to representative e-commerce sites in ten categories. According
to the survey, the consumer electronics category led last year's growth with
a 56% boost in unique visitors at home. This year the category rose a much
more modest 16%. Toys and games leapt 47% last year while remaining flat
this season. Computer hardware sites attracted 19% more traffic last year
while dipping nearly 7% this year. Apparel sites drew 13% more shoppers in
1999 while engaging only 9% more visitors in 2000. The books/music/video
category grew nearly 13% last year, but increased 5% this year. The
specialty gifts category was the only one to reverse the trend with 1%
growth last year and more than 12% this year. "Last year's holiday shopping
season began with a big bang right after people put away their Halloween
costumes,'' said Sean Kaldor, vice president of eCommerce at NetRatings.
"This year we are not seeing the same trends, suggesting that other factors
took the focus off the impending holidays, such as less dot com advertising
or interest in the Presidential election.''
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