Internet Retailer - Strategies For Multi-Channel Retailing


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News Stories Thursday, November 16, 2000   
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Two consumer groups partner


ePublicEye.com and WebAssured have teamed up and are touting their Safe Shopping Guarantee backed by WebAssured and underwritten at Lloyd's, London. In addition to expanded dispute resolution services, customers will receive payment directly from WebAssured if participating members fail to appropriately resolve a customer complaint. For Internet companies selling higher priced products, customized products, or services that require prepayment, the Enterprise Professional Membership offers the extra level of assurance online shoppers may need to make that risky purchase. ePublicEye's Enterprise Professional membership is available only to companies with annual revenues below $1 million a year. The Safe Shopping Guarantee covers up to $200 per transaction.

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