Internet 911

In response to online retailer concerns of Web site outages, product distribution slowdowns and supply chain failures during what will be one of the busiest holiday seasons yet, New York City-based (www.ey.com) Ernst & Young is launching eRescue. Ernst & Young reports that eRescue will assess and quickly solve gaps or failures in retailers' Web-related operations.
The service's rescue specialists will respond to e-retailer crises through a tactical and process-driven five-day program for restoring or improving connections with customers, suppliers and distributors. The eRescue team will assess, and identify problems, benchmark results against the client's goals, then create a rapid-deployment plan to solve the crisis, the company says