The Goods On Grocery
International food giant Royal Ahold's rescue late last week
of Web grocery service Peapod is likely the first of many
moves by brick-and-mortar grocers online, grocery experts told executives
attending eRetailing World in San Jose, Calif. "It blows my mind that a
[brick-and-mortar store] wouldn't want to be there," says Ted Gladson,
president of Gladson Interactive Services, Lisle, Ill. "It's defensive as well
as progressive. It's low-cost and incremental. There's no reason not to be on
the Web."
In fact, Wall Street's recent souring on Internet pureplays will give
brick-and-mortar grocery chains the impetus to invest in online ventures, adds
Alice Richter, national director of the food and beverage practice at KPMG
Peat Marwick, Minneapolis. Though Albertson's has experimented with Internet
sales in Seattle, and Safeway yesterday announced a 50% equity stake in
Groceryworks.com, few traditional grocery stores have made moves online.
In Ahold's case, Richter told Internet Retailer, experience with Peapod
probably helped drive the deal. Ahold's East Coast chains Stop & Save of
Boston and Edward's in the New York area were Peapod suppliers. Ahold's 50%
stake in Peapod, valued at $73 million, will help Peapod proceed with plans to
build fulfillment centers in its eight metropolitan markets. "Peapod also
gives Ahold an established customer base," Richter says. "It's a well-known
name--they were the online leader. They've also gotten the arrows for having
tried and failed, tried and failed. The rumors came out pretty quickly that
Ahold was one of Peapod's potential white knights."
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