GSI names a fulfillment veteran as EVP of global operations
Robert Wuesthoff has been named executive vice president of global operations for GSI Commerce Inc. Wuesthoff will head the company’s fulfillment, customer service and business operations, and will report to Robert Blyskal, president and COO.
Wuesthoff has 23 years of experience managing call centers, mail service fulfillment operations, distribution centers and manufacturing operations for companies in the health care and consumer products industries.
Before joining GSI Commerce, Wuesthoff was senior vice president of customer operations for Medco Health Solutions, where he was in charge of overseeing customer service, fulfillment and claims processing for the $35-billion, prescription drug benefit management company. Wuesthoff managed 3,500 Medco employees and the operations of six Medco-owned call centers, two outsourced call centers and two outsourced fulfillment and claims processing operations.
Wuesthoff also served as Medco’s regional vice president of mail service operations, responsible for managing six mail services pharmacies, which fulfilled a 500,000 drug prescriptions per week. He also served as vice president and general manager for the Columbus, OH, and Pittsburgh, PA, pharmacies and as the vice president of operations for the pharmacy in Harrisburg, PA.
GSI Commerce provides complete e-commerce services to retailers.
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