Safer, more convenient Bill Me Later® payment option improves the buying experience to increase online, phone, and mail order sales
San Diego, CA, and Timonium, MD––February 21, 2006–GERS Retail Systems, a leading provider of enterprise software solutions, and I4 Commerce, the leading provider of alternative payment solutions for multichannel retailers, today announced that the GERS’ Multi-Channel Commerce solution incorporating I4 Commerce’s Bill Me Later payment option has been implemented at leading jewelry chains Fred Meyer and Littman Jewelers.
"We are always striving to enhance our customer’s shopping experience, whether online or in one of our stores across the country," said Mark Funasaki, vice president of strategic planning and business development at Fred Meyer Jewelers. "The incremental online business and higher average orders we have seen with the Bill Me Later payment option, recently enabled within the GERS Multi-Channel Commerce solution, confirms that providing our customers with online buying options leads to better results."
GERS Multi-Channel Commerce solutions include online merchandising and selling, order management, customer service, and order fulfillment applications that provide a seamless shopping experience, while making it simple to manage orders and customer needs across sales channels. The addition of Bill Me Later offers consumers a safe and secure payment alternative when shopping online and via catalog. For merchants, Bill Me Later reduces transaction costs while dramatically improving conversion rates, average order value, and customer satisfaction levels.
“Retailers in our Merchant Network have found that customers that select the Bill Me Later option typically have higher average order values than those that opt for other forms of payment. This can be a particularly important factor for retailers of big ticket items such as jewelry,” said Vince Talbert, vice president of marketing for I4 Commerce. “The added security and convenience of Bill Me Later helps retailers turn browsers, who in the past might have been hesitant to purchase more expensive items such as jewelry online, into buyers.”
With Bill Me Later, consumers who do not have a credit card on hand or those who, for security reasons, prefer not to give out credit card information, simply provide basic information such as date of birth to make a purchase. Within seconds, qualified customers complete their purchase, receive a bill from I4 Commerce, and have the option of paying in full or financing their purchase over time.
“Incorporating Bill Me Later into GERS’ Multi-Channel Commerce solution gives our customers yet another way to improve the customer experience, build brand loyalty, and increase sales and revenues,” said Phil Kenney, Vice President, Group Product Manager & Marketing Operations for GERS Retail Systems.
About Fred Meyer Jewelers
Headquartered in Portland, Oregon, Fred Meyer Jewelers is the nation’s fourth largest fine jewelry retail chain. Fred Meyer Jewelers currently operates 440 retail locations across the country under the Fred Meyer Jewelers and Littman Jewelers banners. For more information about Fred Meyer Jewelers, and Littman Jewelers, please visit www.fredmeyerjewelers.com, and www.littmanjewelers.com.
About I4 Commerce
I4 Commerce’s network of alternative payment solutions helps multichannel retailers to attract, satisfy and retain customers at the point-of-sale. Through the company’s offerings, merchants can leverage consumer insight to make successful real-time retailing decisions that drive sales. Nearly one million consumers rely on the safety and convenience of I4 Commerce’s payment solutions when shopping online, via catalog and in-store to help save both time and money. I4 Commerce’s alternative payment solutions are the first new payment methods since credit cards to be so broadly available within the United States. For more information, visit www.i4commerce.com.
About GERS Retail Systems
GERS Retail Systems is a leading supplier of software solutions for consumer-centric retailing. By facilitating the real-time flow of transactions and information across the entire retail organization, our solutions enable retailers to consistently anticipate, understand, and fulfill their customers’ expectations for products that are priced, located, and timed to provide the optimal shopping experience. GERS solutions manage the merchandising life cycle, multi-channel selling, planning, business intelligence, and supply chain synchronization to create a great customer experience. For more information, please visit www.gers.com.
Back...
