Egghead and Ticketmaster top list of web site failures the week before Christmas

Many of the top e-commerce web sites couldn't process orders for more than 30 minutes a day the week before Christmas, according to a study by WatchDog247.com, a national web site monitoring company. "Our estimate is that Egghead.com lost more than $1 million of revenue during the last week of the peak holiday season because buyers couldn't access their web site," says Markus Allen, president of WatchDog247.com. WatchDog247.com monitored 20 popular e-commerce web sites during the final leg of the holiday shopping season and tabulated the average downtime per day (in minutes):