APX Logistics and the U.S. Postal Service are cooperating in a new direct-to-consumer delivery service that holds APX-delivered packages at a retail customer’s local post office for up to 10 days.
The Hold for Pickup service is intended as a delivery option for retailers who ship high-value items, such as jewelry and computers, that a consumer wouldn’t want sitting on a doorstep, APX said. “There was a need in the marketplace for this type of service,” APX chief marketing officer Vasco Fernandes said. “The competition in high-end home delivery markets is increasing and having a high-security, high-value delivery option is something that leaders in this segment have been calling for.”
The service starts this month in about 6,000 post offices across the U.S., serving about two-thirds of the U.S. population, APX said. APX didn’t say how or when the service would be extended to other post offices.
Consumers who opt for the service will be automatically notified by telephone when a package has been shipped and when it is ready to be picked up at their local post office. A subsequent notice is sent to the consumer if the package hasn’t been picked up after three days. If the consumer fails to pick up the package after 10 days, APX notifies the merchant and returns the package to it.
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