FedEx Enhances Online Shipping Tools for Customers
FedEx(R) Global Trade Manager and FedEx Ship Manager(R) at fedex.com Upgraded
MEMPHIS, Tenn.--March 8, 2006--FedEx Corp. (NYSE: FDX) has significantly upgraded FedEx Global Trade Manager, a free online resource designed to help small- and medium-sized businesses reduce the complexities of shipping internationally, and FedEx Ship Manager at fedex.com, a leading-edge online shipping tool.
Located on www.fedex.com/us and available 24 hours a day, seven days a week, FedEx Global Trade Manager gives customers access to customs documents and regulatory advisories for more than 200 countries, allowing customers to look up import and export requirements for each country based on shipment and commodity information. Previously, 42 countries were covered.
The Product Profiles feature of FedEx Global Trade Manager has been expanded allowing international shippers to quickly and efficiently create, store, edit, group and manage information for up to 500 commodities. In addition to managing commodity databases with advanced sorting and grouping capabilities, customers also can conveniently upload large commodity databases from a CSV file with the Product Profiles feature.
The International Denied Party Screening tool, which allows shippers to see if any individuals, companies and other parties have been denied international business transactions, has also been expanded. Screening results now include information from European Union, United Nations countries, Japan, and Canada lists as well as U.S. lists. Customers can save time by searching for restrictions by country, company name, customer name or even address on FedEx Global Trade Manager rather than checking several lists and Web sites separately.
Other changes to FedEx Global Trade Manager include:
-- Enhanced ease of use as now all major features can be bundled into one transaction.
-- A consolidated, centralized Find International Documents section provides access to blank forms, online accessible customs documents and offers customers a sophisticated document determination tool that helps customers find the correct export and import documents for a specific international shipment.
-- Accuracy levels unmatched in the industry with an advisory and prohibits engine based on more than 800,000 rules.
"By providing services for more than 200 countries, FedEx Global Trade Manager is an invaluable international shipping resource for all businesses, especially our small- and medium-sized customers," said Laurie Tucker, FedEx Marketing Senior Vice President. "With this innovative, one-stop solution for international shipping assistance, FedEx continues its commitment to opening doors for our customers in the global marketplace."
Changes to FedEx Ship Manager at fedex.com
With enhancements to FedEx Ship Manager at fedex.com, customers may now automatically receive a tracking update if there is a delivery issue with a shipment. Shippers can arrange for FedEx to send an email message plus a tracking update in one of 16 languages, to as many as four email addresses. Customers now also have the ability to process 25 multiple-piece shipments at one time, an increase from ten multiple-piece shipments.
In addition, customers can check the status of a package anytime online, store up to 2,000 names and addresses for future use, prepare shipping labels for repeat shipments to the same address, arrange for courier pick up in several countries, and receive an account-specific courtesy rate quote. FedEx Ship Manager at fedex.com automatically stores 45 days of shipping history, and customers can prepare labels quickly with as few as two clicks using Fast Ship Profiles.
"FedEx connects more than 90 percent of the world`s gross domestic product and is the largest customs entry filer in North America," said Mike Ducker, executive vice president, International for FedEx Express. "That power of connectivity combined with our trade expertise and industry leading online tools help our customers break through barriers to take their products globally faster, more efficiently and more cost effectively."
About FedEx
FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenues of $31 billion, the company offers integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brands. Consistently ranked among the world`s most admired and trusted employers, FedEx inspires its more than 260,000 employees and contractors to remain "absolutely, positively" focused on safety, the highest ethical and professional standards and the needs of their customers and communities. For more information, visit www.fedex.com.
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