RETAIL STORE SYSTEMS INC. EXPANDS THEIR RETAIL OFFERINGS WITH COMMERCIALWARE`S COLLABORATE.DOT.COMMERCE
Natick, MA–– January 8, 2002 –– CommericalWare, Inc. and Retail Store Systems, Inc. (RSS) of Cumberland, RI today announced that RSS has signed an Agent Reseller Agreement whereby RSS will resell CommercialWare`s collaborate.dot.commerce drop ship and third party order fulfillment application. The partnership will enable RSS to extend the capabilities of their product offerings while creating a new distribution channel for CommercialWare through a stronger presence in the United States focusing on retail centers in the Northeast, Southeast, and West Coast. Through the reseller arrangement, the companies will deliver to their customers cost-effective solutions to enhance collaboration across the retail supply chain.
With the addition of the CommercialWare collaborate.dot.commerce application to RSS` already extensive portfolio of technology solutions, customers will be able to easily collaborate with their supply chain partners to share the purchase, customer, shipping and delivery information needed to support drop-shipping and other third party fulfillment of customer orders. CommercialWare collaborate.dot.commerce`s open architecture maximizes drop-shipping by automating and streamlining every phase of the order process across the value chain, including fulfillment, customer service, payment, and returns/reverse logistics.
"RSS` knowledge of, and experience with, the retail industry is demonstrated by their expertise in bringing state-of-the art technology to retailers," said Wynn Grubbs, Vice President of Sales and Marketing, CommercialWare, Inc. "By creating reseller partnerships with companies like RSS, CommercialWare can increase its visibility while concentrating on our key strengths in developing market leading software solutions."
CommericalWare collaborate.dot.commerce`s flexible architecture enables retailers to do business with suppliers of any size from small distributors, to cottage industry and large sophisticated manufacturers – while retaining complete real-time visibility of the transaction throughout the order lifecycle. This rapidly deployable, cost-effective solution allows merchants and vendors to communicate, send and receive documents, and share time-sensitive information with a minimal technical investment for its suppliers.
"Our clients are looking to further automate their collaboration with their supply chain partners as well as expand their fulfillment options," said Michael Hess, Vice President of Sales and Marketing, Retail Store Systems, Inc. "Our goal is to help our clients maximize their technology investment to gain competitive advantage, and this partnership supports that goal."
About Retail Store Systems Inc.:
Retail Store Systems is a Premier IBM business partner, headquartered in Cumberland, RI, focused on delivering enterprise wide solutions such as Supply-Chain Management, Customer Relationship Management and Business Intelligence to clients in the retail, distribution and manufacturing areas. Their services include the analysis of system requirements, developing system configurations, implementation planning, and application selection. RSS` expertise is bringing state-of-the-art technology to retailers and to their trading partners -distributors and manufacturers by utilizing partnerships with IBM, Lotus, Symbol Technologies, Monarch Systems, CommercialWare, Clear Technologies, Logility, New Generation Software, and other "best of breed" technology providers. Additional information on RSS can be found by visiting their web site at www.rss.com.
About CommercialWare:
CommercialWare is the world`s leading provider of commerce infrastructure software for multi-channel retailers. CommercialWare`s retail.dot.commerce and collaborate.dot.commerce enable retailers to interact and transact with, and service their customers across multiple channels, ensuring a high level of customer satisfaction and loyalty. The products seamlessly link all aspects of the transaction lifecycle from customer-facing activities like marketing, order entry, and customer service, to operational activities like order management, fulfillment, reverse logistics, and supply chain collaboration. CommercialWare powers retail commerce for more than 80 leading retail brands, including Saks Fifth Avenue, Starbucks, Brooks Brothers, J. Jill, Ritz Camera, JoS A. Bank, and Patagonia. For more information, visit CommercialWare at http://www.commercialware.com/
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